i only get the same automated response so ill try this. i accidently entered my season pass code on a account i didnt know existed is there any way to fix this issue i have the code for reference if needed

Have you tried Xbox Support?

yeah they say because its a season pass code which is a bethesda product the only thing i can do is hope bethesda can assist me but the support email just sends me the same automated response and closes the ticket this is my last resort

if this is your last resort you are screwed. Normally i would say what u did first go to microsoft. something has to be done on both sides and seeing microsft just pushes it off id say your SoL. your best bet is to try and find an email or posting a ticket under a different subject.

What is Bethesda saying to you? since it shouldn't close your ticket.

it sends me fallot 4 and fallout 4 companion app recently asked questions and then closes it and sends me a survey about how my compliant was managed and if i was happy