Since I got an automated response from support I'll try my luck here. I haven't been able to get past the launcher since release.
What happens:
When I open the game through Steam, the launcher appears and crashes within about a second ("Fallout 4 Launcher has stopped working"). If I can manage to hit "Play" before it crashes, it closes the launcher and appears to begin loading the game, before crashing again (once again "Fallout 4 Launcher has stopped working").
If I open the launcher manually from the game directory it works perfectly fine. I can open the options and change things around and it doesn't crash at all. But, if I hit "Play", then once again, the launcher crashes. If I launch Fallout4.exe from the game directory, it too crashes after trying to load for a few seconds ("Fallout 4 has stopped working").
Inspection of the Windows Event Viewer and dump files indicate that in all cases the error is due to an Access Violation (0xC0000005).
What I've tried:
- Reinstalling the game
- Verifying game cache integrity
- Installing the beta 1.1.30 update
- Updating my video card drivers
- Attempting old driver versions that others have said worked
- Disabling my antivirus
- Disabling all background programs
- Running both the launcher and game in compatibility mode for Windows 7
- Running the launcher and game as administrator
- Running the game with only one monitor plugged in
- Running "sfc /scannow" to check the system files (no errors)
- Running memtest86+ (no errors)
- Disabling GeForce Experience, ShadowPlay, etc.
- Running Steam as administrator
My machine:
- Intel Core i5-3570k @ 3.4 GHz (not overclocked)
- 16 GB memory
- EVGA GTX 970 4GB (not overclocked)
- Windows 7 Home Premium
I have spent way too much time trying to get this thing working and I'm at wit's end. It may be high time for a refund. Please, any assistance is appreciated. I just want to play the game.