New to Fallout4 : Fallout 4

» Sat Nov 28, 2015 4:35 am

Hi,

Can you help please?

I downloaded the game today = access through Steam and when I play, it plays the video, opening game page then "click any key" message appears.. as soon as I go to enter the game it crashes back to Steam homepage.

Im running on windows 10

I have an amd a8 chip

radion r5 graphics

I cant get a response from support, so thought i would try here.

ive tried it on another laptop - has i5 and does the same.

Any advice would be gratefully received... Thanks

Ben

» Sat Nov 28, 2015 7:28 am

Adding more detail..

Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb.151014-0600)

Language: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard

System Model: HP 15 Notebook PC

BIOS: F.23

Processor: AMD A8-6410 APU with AMD Radeon R5 Graphics (4 CPUs), ~2.0GHz

Memory: 8192MB RAM

Available OS Memory: 7112MB RAM

Page File: 2392MB used, 5872MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.03.9600.17415 64bit Unicode