Please help me, my game is running but I can't play it : Fallout 4

» Sat Nov 28, 2015 12:31 am

I got Fallout 4 on steam when it was released, and I was able to play it for 4 hours before I got an infinite loading screen which made me forcefully close it and somehow destroyed my chances of playing the game til this day.

When I try to run the game fullscreen, it's just a black screen and it crashes. A lot of solutions online say to run the game in windowed/boarderless mode, but when I try that the game doesn't even appear on my screen. It's running in the task bar, but it won't pop up when I click on it and there's no way to restore it. Also, I play this game on a laptop with no other monitors.

I'm not sure if its something wrong with my game files or if its a fault on my computer. I have no idea what happened to my game when I forced shut it down. I have reinstalled the game but it hasn't fixed anything. Please help me I've been trying to find a solution but neither forums nor steam support have emailed me back. I got a digital copy(no disk).

I've been looking everywhere for a solution for the past 4 days but I haven't gotten a response or the right solution. Please help me the game broke on my birthday which is bad enough and I just want it to work. I've also deleted random files in the game and repaired them to see if it would fix the game but nothing's fixed.

» Sat Nov 28, 2015 2:22 am

it svcks balls that non one has tried to answer you.

which windows os you are running would be a factor. having not had any problems except super slow loading screens, I don't know which os is bugging the most (7,8, or 10)

did you actually contact bethesda support? their turn around time may be super slow right now.

edit: did you get it to work?

» Fri Nov 27, 2015 11:07 pm

Actually I did found the solution, but it wasn't Bethesda's problem. Just incase somebody has the same problem as me I'll put down what I did.

When I redownloaded the game and it was still broken, I had a feeling that maybe it was something wrong with my laptop instead of the actual game. I looked around the web but I couldn't find any solutions, so I went to sites like Toshiba (my laptop brand) and Microsoft to see if I could get any support and eventually I was able to get in an online chat with someone from Microsoft (the guy I talked to was really kind, good guy).

Since I had already gone through a lot of methods to try and fix my game, it wasn't long until we found out what the problem was. Apparently, my user profile was corrupted due to a lack of maintenance, so I was able to play the game by making a new profile and moving EVERYTHING (all 174gb of it -_- ) from my old profile to my new one.

So if re downloading a game still doesn't work, try making a new user and play on that profile (just remember to make it administrator)