So after working through just about every FAQ and related Thread I could find and trying dozens of possible solutions (including far off ones such as upgrading to Windows 10) Im about to give up on this game. As a last resort I turned to customer support, sent them a detailed description of the crash that is preventing me from playing + my DxDiag.txt and waited. Unfortunately all I got was an automated response which refered me to the FAQ sections which I had already thoroughly read (which I also mentioned in my Mail to the supportlads). My further attempts to contact Support have been fruitless aside from the same generic automated response.
If one of you guys on here could help me fix this Id much appreciate it, if not I assume I'll have to move on.
The crash occurs as follows:
When I start the game I get into the Launcher. Regardless of which Settings I choose (I believe by now I must've tried just about every possible setup) pressing the "play" Button will always result in me getting into a Blackscreen with an immediate "Error" Window popping up telling me that "Fallout 4 has stopped working". I never made it beyond this so thats pretty much all there is to say about it.
If any of you ever encountered this issue before or think they might have an idea of how to fix it please let me know - if that helps i can of course also send you the DxDiag.txt . Im rather helpless at this stage so any suggestions are very welcome.
Thank you in advance and have a lovely day
Max
ps:
Videocard: ATI Radeon HD 4800 Series
Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1_st1.151104-1714)
Language: German (Regional Setting: German)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
System Model: MS-7576
BIOS: Default System BIOS
Processor: AMD Phenom? II X4 955 Processor (4 CPUs), ~3.2GHz
Memory: 6144MB RAM
Available OS Memory: 6144MB RAM
Page File: 3320MB used, 8966MB available
Windows Dir: C:\WINDOWS
DirectX Version: 10.1
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode