Does anyone have a picture of their PipBoy to compare it with mine? Mine seems to be defective. It's like the damn PipBoy clock from Fallout 3 all over again.

http://1drv.ms/1ODy54l

My friend that ordered this had the exact same issue, he had to completely take the pip boy apart to repair it. Anything beyond that and instructions I don't have however.

I used a hook/pick tool to fix mine after nothing but an automated bot response from support.