"If I knew how much longer that mean I knew what the problem was and If I knew what the problem was I'd be done by now"
I'm unsure what you mean by this, the problems are more than well documented on this forum, repeatedly.
The Dev's know the problems, I can't believe they never found the bugs players are experiencing before releasing it. I hate to be all negative about this game as I have enjoyed and hated it in equal amounts depending on how many freezes/glitches I've had in the last session played. I agree with DragoNate, "We're working to fix x, y and z with the forthcoming patch" or "We're hoping to address all the major issues" would be preferable to "we're working on it" but I guess that would tie them to delivering on the promise, we're working on it gets them off the hook if/when the patch falls short of peoples expectations.