FAllout 4 crashes without error on launch on surface pro 4

Post » Wed Dec 02, 2015 7:38 pm

Does anyone know why my surface pro 4 can't boot this game without crashing without error as soon as the game boots up? No error message or code, it just simply closes itself.
The tablet's specs is: i5-6500HQ, 8GB ram and uses intel HD520 with around 1.7GB video memory, and even in skyrim with resolution set at 1680x1050 i get 45 fps, so i should be able to even boot up fallout 4 atleast.
I have even seen a guy on youtube with the same tablet but with an i7 play the game like a breeze.
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carrie roche
 
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Post » Thu Dec 03, 2015 9:03 am

They will lkaugh at you saying you don't have a graphic card as it's an integrated even if it's equivalent or higher ti minimum specs.

The game is bugged as well, it crashes randomly : mostly on integrated gpu but even on dedicated gpu higher than the minimum specs.

I used to play New vegas on a lenovo x220 and with a x250 the game can't run (or when it does it runs only for few minutes... totally random).

If you're still able to, i would recommend you to ask to get reimbursed if bought on steam... i got my 90€ back and it's the last time i'll buy a new game!

The people in charge of the game and mainly the QA should get fired, but seing the [censored] random bugs and quest issue, the devs have a damn high responsability in such low quality....

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adame
 
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Post » Thu Dec 03, 2015 8:38 am

Lol, i play it in 4k on my gaming pc, i just want to play it on my tablet when on the go, and the tablet has the gpu power to it as i play skyrim in 60 fps and gta V in 45-55 fps, so if this game just would launch, i could play it with atleast 40 fps i think.Fallout 4 isn't really that graphically demanding

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Frank Firefly
 
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Post » Thu Dec 03, 2015 4:35 am

that's exactly the point, the game is not gpu demanding but is way bugged.

I couldn' launch it, then could play 1h, then couldn't again and then it launch, loaded saved game then crashed...

without any changed in drivers, software, update (windows or game).... so when a software act differently with the same configuration that simply explain there's a big issue within it.

working in a bank IT (and haviung worked for other software company), i can clearly tell you that such issue is not acceptable when released. the simple 'update your drivers' thing could have been detected prior to release and seems not to have come accross any mind until people started complaining... how can you release a PC game without testing a range of drivers for each card brand or even on multiple graphic cards? SLI issue? and not testing with integrated gpu on most recent computer/laptop?

That's simply thjat they focused on the console (even there is issue with those) and assumed that the engine "would" work on PC. ... 100% amater team spotted

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Luna Lovegood
 
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Post » Thu Dec 03, 2015 4:01 am

Hello,

If you have questions regarding whether your PC meets requirements, please post your dxdiag and we'll be happy to help!

The system requirements for Fallout 4 on PC are as follows:

Minimum:

  • Operating system: Windows 7/8/10 (64-bit OS required)
  • Processor: Intel Core i5-2300 2.8GHz / AMD Phenom II X4 945 3.0GHz or equivalent
  • Memory: 8 GB RAM
  • Hard disk space: 30 GB free HDD space
  • Video: NVIDIA GTX 550 Ti 2GB / AMD Radeon HD 7870 2GB or equivalent

Recommended:

  • Operating system: Windows 7/8/10 (64-bit OS required)
  • Processor: Intel Core i7 4790 3.6GHz / AMD FX-9590 4.7GHz or equivalent
  • Memory: 8 GB RAM
  • Hard disk space: 30 GB free HDD space
  • Video: NVIDIA GTX 780 3GB / AMD Radeon R9 290X 4GB or equivalent
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Kitana Lucas
 
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Post » Thu Dec 03, 2015 2:46 am

Both his and my PC meets the requirements, as any game with recommanded AMD7870 or GTX550 would run on those lastest integraded gpu.

The question is not about the hardware it's about the capacity of the game team to have a stable game. And having no official communication about a game existing without notice on hardware under, within and over minimum and even recommended specs is simply that no one on your side knows what's going on or how to fix it.

Make some public apologies, clear communication about the issue and go give some coffe to help people fix the issue and start assembling some test bench for limit testing for the next patch (if that bug is even in the backlog)

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Luis Reyma
 
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Post » Wed Dec 02, 2015 7:26 pm

Not gonna get much help from Beth CS on a surface pro 4.

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W E I R D
 
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Post » Thu Dec 03, 2015 2:15 am

little hotfix : Not gonna get much help from Beth As PC is the smallest market share, and people having those issue is an even smaller share

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Tracy Byworth
 
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Post » Thu Dec 03, 2015 7:00 am

Not really. It's more damage control. There are so many PCs out there tablets, notebooks with so many configurations. They can't test everything. They aren't going to say it will run on everything.

They aren;t going to argue with someone about whether it should run on this or that. They have better things to do. That is why there are system requirements. It's mitigation.

There are launcher problems and Im not saying it won't run on the SP4. There are youtube videos proving it will. Hopefully they release patches soon.

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Ben sutton
 
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Post » Wed Dec 02, 2015 11:42 pm

to hope for something means it have been considered by the people in charge. Making no official communication on the issue seems to point out that they simply don't care about the issue

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lauren cleaves
 
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Post » Wed Dec 02, 2015 8:39 pm

I dont know what they are doing. They definitely need to communicate with customers more here as this seems to be a large hub for problems.

They aren't obligated to help those having problems on tablets as many don't support them. That was my point anyway. OP kep checking back for fixes if we find anything out.

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Suzie Dalziel
 
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Post » Wed Dec 02, 2015 9:49 pm


Just because it has minimum specs, doesn't mean that is the hardware necessary to play it on ultimate lowest with 30+ fps.

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Darlene Delk
 
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Post » Wed Dec 02, 2015 8:55 pm


Depends on how much you actually understand about hardware. It could literally be a case of "this CPU has X number of transistors so design to run for that". A CPU that has a high clock speed and a few cores may not have that many transistors.

I'm not saying that's the case, but actual hardware specs are sometimes overlooked by the masses. Sometimes rightly so.
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luke trodden
 
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Post » Wed Dec 02, 2015 11:06 pm

still, between performance issue that could be explained by hardware and a game randomly exiting without any [censored] error. There's more than a transitor.

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Brιonα Renae
 
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Post » Thu Dec 03, 2015 2:11 am

Very true. And something people have been arguing over since release.

But if a PC doesn't meet the spec, in a game that is known to crash for some people, how do you know if it is the game or the hardware? You may say game, but the game doesn't crash for everyone. It's a difficult thing to sumise, however if hardware is lacking its an obvious issue.

Edit

Regarding the hardware, nobody here knows how many transistors the software requires, other than the engineers of the software. Who are we to say it should or shouldnt work on hardware it wasn't designed for? From a business perspective if you bought the game, broken or otherwise, on hardware below the minimum provided, that's on the user and nobody else.
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Brandon Bernardi
 
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Post » Thu Dec 03, 2015 12:27 am

when you have the "or equivalent" hardware or even some people showing same issue with better than recommended specs and that the game does not say "won't run on integrated gpu" ; that's a software issue.

If the games exists that's by definition an software issue. If hardware did not support certain 3D rendering it could be detected before launch or if hardware was below minimum in performance it would still run but playing would be slow. if it was drivers issue, an error from drivers would pop-up; i already had the issue on a desktop computer with the graphic drivers being resetted by windows.

Software quitting with no message is a badly made software, there's no more to say. Any language allow to manage memory, issue, errors, exception. If they're not managed correctly, you get a crappy binary that does stuff randomly.

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sas
 
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Post » Wed Dec 02, 2015 4:55 pm


While I partly agree and appreciate your thoughts, you kind of lost me with the mention on integrated CPU. The PC gaming industry does not design games for those Intel processors as standard and unless they're mentioned in the specs, they're not supported.

In no universe are they equivalent to dedicated graphics cards from Nvidia and AMD.

We might be having two different discussions here to. I'm not saying the game doesn't crash, I'm specifically talking about below required hardware.
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^~LIL B0NE5~^
 
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Post » Wed Dec 02, 2015 6:31 pm

except that people need to start the current gen integraded intel is not the GMA950 anymore. Those were relying mostly on the cpu and the HD5000 and now 6000 series are way more than enough to meet those minimum specs.

if the game does not run on integrated gpu it should be written, otherwise they can fall in the "or equivalent" as they all support same technology in 3D rendering, support OpenCL and can achieve equivalent performance.

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Esther Fernandez
 
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Post » Thu Dec 03, 2015 5:48 am

Not really a fair comparison. The AMD 7870 is much better than anything a tablet has. You can't compare integrated with dedicated GPUs.

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Lizbeth Ruiz
 
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Post » Thu Dec 03, 2015 8:58 am

I'm not sure what you mean about equivalent to be fair. Going by this alone, the Intel chips fall below the minimum standalone GPUs to run Fallout.

http://www.tomshardware.co.uk/gaming-graphics-card-review,review-32899-7.html
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Emma
 
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