Fallout Crashing after Launching : Fallout 4

» Wed Dec 16, 2015 2:48 am

EDIT: I got Fallout working by downloading dxcpl and following the instructions on https://www.youtube.com/watch?v=UAEEYTK9Sec. Yay!

After trying every solution I could find and not getting a reply from Bethesda support after a couple of days of waiting, I was wondering if anyone here would like to help me with my software issues. The event logs register the crash of Fallout 4 on my laptop as an APPCRASH with exception code 0xc0000005. From what I can tell, this means it's probably a software or graphics issue. But my graphics exceeds minimum system requirements for Fallout 4, so I'm thinking it's a software thing, but I cannot, for the life of me, seem to find the conflicting program.

Here's my specs.

System Information

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Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151019-1254)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Dell System Inspiron N7110

BIOS: Default System BIOS

Processor: Intel® Core™ i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz

Memory: 8192MB RAM

Available OS Memory: 8086MB RAM

Page File: 5200MB used, 10970MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

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DxDiag Notes

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Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

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Display Devices

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Card name: Intel® HD Graphics Family

Manufacturer: Intel Corporation

Chip type: Intel® HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_04D81028&REV_09

Display Memory: 1696 MB

Dedicated Memory: 64 MB

Shared Memory: 1632 MB

Current Mode: 1600 x 900 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: CMO1718

Native Mode: 1600 x 900(p) (60.001Hz)

Output Type: Internal

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32

Driver File Version: 8.15.0010.2455 (English)

Driver Version: 8.15.10.2455

DDI Version: 10.1

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 7/20/2011 04:39:56, 8310272 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4256-11CF-0F7A-D224A9C2C535}

Vendor ID: 0x8086

Device ID: 0x0116

SubSys ID: 0x04D81028

Revision ID: 0x0009

Driver Strong Name: oem77.inf:IntelGfx.NTamd64.6.0:iSNBM0:8.15.10.2455:pci\ven_8086&dev_0116&subsys_04d81028

Rank Of Driver: 00E60001

Any help on this would be greatly appreciated

» Tue Dec 15, 2015 11:12 pm

Ur notebook has a GT 525m? Check the 'sD3DDevice=' of your ?Faloout4Prefs.ini, probably pointing to your Intel HD graphic. Some of these switchable notebooks have problem. Check is there any graphic control panel to force use of GT 525m? If not, try disable your Intel HD graphic under device manager to force the use of GT 525m?

» Wed Dec 16, 2015 9:59 am

Disabling the Intel GPU on a optimus Laptop will not enable the dedicated GPU.

So, please - that's an useless advice.

Take a look here: http://acer.custhelp.com/app/answers/detail/a_id/32163/~/how-to-change-nvidia-optimus-graphics-settings

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Open NVIDIA Control Panel and look at Manage 3D Settings > Program Settings tab. If your game is not listed there, then NV-CP doesn't detect that it's installed, which happens sometimes with game clients such as Steam and Origin.

Simple way around this is to manually add each game you've installed, by clicking Add and then Browse to the root game folder and select the root game .EXE file. !!! (the actual game executable)

\Steam\steamapps\common

» Wed Dec 16, 2015 7:03 am

That sd3ddevice is more cosmetic(I think). The launcher detects that card since it isn't a 3D app. Perhaps this isn't a good way to determine what card it is using.

Optimus changes cards when a 3d app is detected. Go to Nvidia settings and manage 3d settings. You can use global or setup a profile for Fallout4.exe.

Set the nvidia high performance card preference.

» Tue Dec 15, 2015 11:19 pm

When you remove the content in 'sD3DDevice=', the detect graphic hardware will pop up.

» Tue Dec 15, 2015 9:49 pm

OP fixed his issue, he editted the top of the post.

» Wed Dec 16, 2015 4:36 am

Yea. However you can replace the line with say another GPU line and the game will still run. It detects your hardware to select a graphic level. The iAdapter line i think is more important.

» Tue Dec 15, 2015 9:28 pm

Can we confirm that the laptop has a 525m?

The Intel HD graphics (3000) doesn't support dx11 and is a possible reason for the initial crash.