They are currently in court in Australia as well for breaching consumer laws, i know the case was coming to a conclusion but have not heard anything, problem is they think that because they have a long terms of agreement document quoting laws that are not always applicable in countries outside the U.S. as my friend used to say dazzle them with dexterity and baffle them with bulls**t.
I got into an argument with Blizzard who stated that once id signed their TOA, they were covered and you suffered the consequences, i read through the whole document and picked it apart, they hadnt updated the document to follow changes in law, their current TOA was worthless, especially the part about any court case had to be held in the the U.S. till they were force to hold a case outside of the U.S. against their TOA, because they couldnt legally enforce it, if a normal everyday person thought it was true because they wrote it down, then they thought they could get away with it, it applied even less in Australia because they had an office here thus they were under Australian law, they do not have extraterritorial status.
- Steam's Subscriber Agreement explicitely forbids users to sell their games, despite the transfer of ownership of digital products/licenses being legal. Isnt that between the owner and the games company.
- Valve declines any responsibility in case they get hacked and users' personal info get stolen. Thats questionable that should only be shown that if Steam had taken due care and had to the best of their ability to secure the users data, otherwise if they have a poor easily compromised system then that should be shown to any user, using the service.
- Valve claims ownership on the rights of any user-created content uploaded on Steam. Old story a way to try and steal whats not yours and make money off someone elses work, a bit like the copyright argument.
- It is impossible to get the money on your Steam Wallet back if your account is closed/deleted/banned. I know in Australia no matter what reason if they are trading in this country they are required to refund you, because ive seen some of the reasons they have ceased accounts, and its an easy way to make excuses close accounts and Steam profits.
- Valve applies Luxembourg's consumer law regardless of the user's country. And personally why hasnt anyone annexed this ink blot on the map, concreted over it and put a hot dog stand on it. But also that also doesnt apply if you are trading in a country their laws apply to your product or service no matter what thats why Luxembourg's consumer law currently dont mean anything in the court their in, in Australia.