IV tried making another character and the same thing happens and I can't move.
I had this just two days ago when starting my second character, it's apparently a common bug on PS4 and XB1 - not sure about PC.
The trick is, bizarrely, to go in the game settings and turn OFF all auto-saving features. I did this before entering the cryo-chamber - I had a recent save to go back to, not sure if you have to do it then though or if you can do it while you're frozen on the floor!