I loved this game. But after 9 hours of crashing, something enraging happened. I lost all of my data, TWICE. In total I lost 5 Legendary dwellers, a Fat Man, Alien Blaster, and Infiltrator. Please tell me this will be fixed in an update. I'd hate to hit the delete button on this app. EDIT: I click on my vaults, 666 and 420 with all of my data, the loading screen happens, the loading screen freezes, it makes the sound when you harvest water, then boots me out to my home screen.

I'd recommend reaching out to our support team (help.gamesas.com) so they can investigate the issues you're experiencing.

A couple questions in the meantime:

What iOS are you running on?

What device (and version) are you playing with?

Have you turned off your phone since downloading the game?

Note: If you delete the app, you'll lose all progress for the game, including any lunchboxes.

I appreciate the quick response. I am running on iOS 8, I am playing with the first version of the iPad Mini, and i have turned it off since downloading the game.

I've the same problem on two devices, an iPad mini last generation and an iPad 4, both with IOS 8.3.

I've tried everything (close all other apps, restart the device, pray the lord, light a candle... etc), but the only "solution" is to delete the game and reinstall (losing progress)... until it happens again (I've tried 3 or 4 times).

I hope someone will find a solution, cause the game is awesome.

Thanks in advance.