Ya made millions off of this HIRE support or more mods who daily keep us informed


Time to get a cc charge back if its not addressed soon

Agreed ... all of the bugs and complaints that I've read don't seem to have any official replies ...

Several others have made the same request, and were promtly ignored.

We could go through googleplay and ask for refund broken game is broken.

Ok, first off there's this dude:

https://docs.google.com/document/d/1VWaz-i08GRCCVp8avbsPdzd3CFq4tMVPOF-J5sINfRg/edit?usp=sharing

Another point is - I think it takes time to consult lawyers on the next step. The easiest Beth could get by this is to reimburse everyone giving them the same number of lunchboxes they already bought. A gift of a sort. It's not like these cost Beth anything.

Saved games are irreversibly lost but I don't think that you can legally charge them for it. After all if you read the EULA carefully, what you buy is a service and they actually provide it flawlessly. It;s your device that's causing the game to malfuncion, the lgal dept will say.

BUT since this type of approach would just make everyone turn really really angry, there's silence. I think that they are woking really really hard on a patch that will make sure everyone is happy enough to stop raging out, and bear in mind that it's august - 30% of their employees went on vacation at this point and the company is having a hard time struggling with fixing the code.

Now, I am guessing that, since it takes them so long to respond, they are most probably making the Cloud Saves a reality. Too bad for them, because that is a large unplanned cost (maintaining a server farm for a game that was intended not to have one), but it's their decision. If they give out lunchboxes/handys to anyone who bought them after 13-AUG again, I think they're home with reimbursemants, but they do have to fix the bug first before they do it, hance the silence.

It would be nice to have a sticky post that is updated with known issues. Like a FAQ, that would save everybody a lot of time filtering through the avalanche of duplicate posts.

The frequency of the updates is less important than how fast the list is updated once a new issue is found. We don't need to know their schedule or fix status or any of that internal stuff, unless it's something they want to share. Just a simple list of, "yes, we know this is an issue." list with workarounds, if any.