Bought 40 lunchboxes at the discount for 10$. I opened 15 lunchboxes and got great items. Legendary weapons and characters. My phone shut off . when I got back on the game after restarting nothing I got from the lunchboxes was in my game. I lost 15 lunchboxes of great items. Very upset about this. Just wasted money.

If you haven't done so already, please let our Customer Support team know here: http://help.bethesda.net/

Also, moving your post over to the Fallout Shelter Support thread. This section is for store.gamesas.com.

most likely there they will redirect you here again and you wont get help. Bethesda just doesn't care.