Help needed: Fallout Shelter no longer able to start

Post » Sat Feb 13, 2016 1:13 pm

Hi there,



I've been having a good experience with Fallout Shelter. Entertaining game. So much so I've spent nearly $30 on lunchboxes to speed things up. However, the game gave up on me today. It's unable to start. Keeps loading and then crashing before the "Enter Vault" option appears. I can't even access the app's built in help function.



I hope my save game is still intact... a lot of time, effort and some money has been put into it. :( I haven't tried uninstalling and reinstalling yet, as I know that will wipe the game. I'm using an iPhone 6 plus and it's running iOS 8.3. :(



Starrus

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Oscar Vazquez
 
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Post » Sat Feb 13, 2016 8:44 pm

That svcks I am sorry, If you can not get your game to restart, someone mentioned you might be able to get a refund from Apple, Maybe if enough people start requesting refunds Apple might ask bethesda to fix the issues.

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matt white
 
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Post » Sat Feb 13, 2016 7:05 pm

Thanks, I might try that... but its not just about the lunchboxes. It's about the time spent. Make me want to stop playing it... Bethesda, is it really that hard to keep a backup save up on iCloud? :(



There's really no way to restore the vault?

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Alan Cutler
 
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Post » Sat Feb 13, 2016 7:44 pm

Well someone posted a way to download a app on your computer, download your files to this app on your computer, then you can wipe/and reload the files. But it feels like something you would have to do while your device is plugged into a computer. Definitely feels like something you might accidently delete your vault.



All of this would go away (and also add the abilitty to play cross devices), if like you say Bethesda adds Icloud saving ability.


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Genocidal Cry
 
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Post » Sat Feb 13, 2016 7:02 pm

Well, I tried that app. In fact, both explorer apps. But it seems like Fallout Shelter files are not accessible on 8.3 devices. Am I right? Anyway, that was what the app said.

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Zach Hunter
 
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Post » Sat Feb 13, 2016 4:16 pm

Oh Yeah that was right, because of new security protocols that Apple put in.



Umm. Yeah, I guess it says alot when on the help section for fallout shelter bethesda support just tells you to go to the forums to post your issues, and guess who posts here? Other people who are having the same issues.



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Cccurly
 
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Post » Sat Feb 13, 2016 4:47 pm

Yeah. Well, I do hope there can be a fix that solves this soon. In the meantime, I give the game a miss.



Thanks for the responses Superdeluxe. Appreciated!



Of course, one hopes that someone from Bethesda support can respond too... or at least acknowledge the issue...

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Kayla Bee
 
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Post » Sat Feb 13, 2016 10:59 am

Having the same issue. Rebooted multiple times.

Created first vault. Spent $10. Can't access that vault but allowed me to create a new one. Started the new one and bought 1 lunchbox and now it doesn't want me to access the main menu. Can't even create a new vault or delete the corrupt ones. Hopefully they fix this soon
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jennie xhx
 
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Post » Sat Feb 13, 2016 3:33 pm

Close down other open apps and reset your phone, it should work if you do that.

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~Sylvia~
 
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Post » Sat Feb 13, 2016 2:24 pm

Brand new iPad mini, only one app on it (Fallout) game crashes constantly got about 30 people and 25 rooms, love the game too bad I can't play it.
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Justin Hankins
 
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Post » Sat Feb 13, 2016 6:15 pm

Same problem. Restarting. Rebooting and restoring phone does not help at all
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Beth Belcher
 
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Post » Sat Feb 13, 2016 2:18 pm

Post your issue here so they are all in one thread.



http://www.gamesas.com/topic/1522042-the-unofficial-game-bug-glitch-or-crash-report-thread/

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Carys
 
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