My vault had 37 rooms and 134 dwellers. I tried to install a medbay but the graphics for the room weren't working. It was just a black box. I tried to assign someone to it in hopes it would fix it, nope. Then I tried reloading the game; and now it won't start. I can load my other vaults fine, but that one always crashes. I tried restarting my device, reinstalling the game, hooking or unhooking to wifi, nothing works. I put a lot of work into that vault! I want it to work again!

Hi support team,


Same issue as mentioned here.


Every time I try to reopen my saved file on FallOut Shelter the game crashes to app window. I have tried every suggested solution regards reinstalls with cloud saved in correct slot etc.


Very angry at the moment as I have invested time and money into this (￡2.99, ￡.79, ￡.79), plus I have used all the app bonuses on this particular shelter (5 free packs and character).


The app is still giving me notifications that my characters are out in the wastelands and that things are still going on. Looks like it is going to load but then crashes to app window.


I don't normally take the time to write reviews however I am so cheesed off with this that I may have to in this case if not resolved in game save or in monetary terms. As avid fan and major consumer of PS4 games (ESO being one) I was eager for the new FO4 release, unlinked yes I know but as a studio this has also tainted my view.


Apple IPhone 6s Plus

IOS 9.0.2

FS install 1.2

Updated: working fine when continued

Issue: blacked out med bay

Since close: not working

Reinstalled opened cloud save: not working



Look forward to your reply.