Crash after Daily Report

Post » Sat Feb 13, 2016 2:02 pm

Launch game, moments later Daily Report pops open. Game crashes at that point. Have rebooted and retried countless times with same result. Unable to get past Daily Report so am unable to play any further. Hope there is a solution here.




  • iPAD Air (Gen 1)

  • iOS 9.1

  • Just update over the old build

  • Allowed the store to auto-update

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Mrs. Patton
 
Posts: 3418
Joined: Fri Jan 26, 2007 8:00 am

Post » Sat Feb 13, 2016 7:53 am

Same exact issue. Need a fix, can't play game at all.


iPad Air

iOS 9.1

Updates over previous versions

Auto Updates on
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Alexander Lee
 
Posts: 3481
Joined: Sun Nov 04, 2007 9:30 pm

Post » Sat Feb 13, 2016 11:07 pm

Can't play the game due to crash 5 seconds after loading game..Third day although I was able to play for 10 min 11/8 when I unclicked save to cloud and started new vault.. Tried both on my iPhone 6 plus and ipad 1..



iphone 6 plus


iOS 9.1


  • Just update over the old build

  • Allowed the store to auto-update

User avatar
candice keenan
 
Posts: 3510
Joined: Tue Dec 05, 2006 10:43 pm

Post » Sat Feb 13, 2016 3:12 pm

Same issue. Can't play the game at all.....


iPad mini 2

Auto update
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Liv Staff
 
Posts: 3473
Joined: Wed Oct 25, 2006 10:51 pm

Post » Sat Feb 13, 2016 8:58 am

I have a similar issue but even if I close Daily Report without collecting, once I do anything the game crashes.


I really am beginning to wonder if anyone from Bethesda monitors the forum. I've been complaining about this issue for over a week. When I tried to email support, their response was to post here. I've been unable to play. I WAS going to purchase Fakkout 4 for PC but after such a lack of support I've changed my mind.


Oh. WARNING! Do not delete the game and reinstall. I though that since the vaults are stored on the cloud and I kept files in Gamecenter I would be able to continue with my existing vaults. NOPE! All my vaults are gone.
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Chase McAbee
 
Posts: 3315
Joined: Sat Sep 08, 2007 5:59 am

Post » Sat Feb 13, 2016 8:30 pm

Same issues as other users report. Yesterday (9 Nov) crashing and shutting off when opening vaults. Reloaded app, updated etc... Still cannot access vaults. For user above who reports lost vaults, I had same issue and had to re-tool my iCloud settings, and tap cloud buttons of the "new vault" slots when new app reloaded. (iPad Air) Eventually, after a few tries, software updates, cloud adjustment etc... The vaults return if you had cloud save enabled.


I will say the following: when emailing support, I would call the response exceptionally presumptuous- and I am being polite here. Suggesting to a paying customer who has repeated issues with a faulty product that the customer look to other customers in the forum for help... Well, that's pretty tacky. The app is flawed. Period. It freezes. It crashes. It requires regular reloads and a silly amount of time to get it to work. The issues are widespread, genuine, and annoying. Bethesda really ought to take this seriously and provide continuous info to th in customers....if they wish to keep those customers.


The info a customer requires to use this app SHOULD be provided by Bethesda. The information should be updated DAILY and it should not require 5 different steps to even begin an attempt at a fix or work-around. Users are trying to have fun and paying for this... And OTHER customers are not responsible for providing tech support.
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Saul C
 
Posts: 3405
Joined: Wed Oct 17, 2007 12:41 pm

Post » Sun Feb 14, 2016 12:09 am

iPhone 5s

iOS 9.1


Same problem, since November 9,2015 I have not been able to get past daily stats before the game freezes and closes.

Please fix, I want to get some lunchboxes.
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Lyndsey Bird
 
Posts: 3539
Joined: Sun Oct 22, 2006 2:57 am

Post » Sat Feb 13, 2016 8:59 am

Well... I'm glad I'm not the only person encountering this. Especially all around the same time. I was fine ever since launch, but now even after uninstalling and rebooting I just crash after a few minutes. The ONLY guess I had was I had a Dweller taking weeks to return and I think he's FINALLY returned. He glitched out earlier because I had stopped playing for a month while he was in the wasteland, supposedly that nets you some crazy amount of rare items or something and skips the 50 item limit maybe?


Anyways, same situation as everyone else, the game crashes within moments of loading. Even if I do absolutely nothing it just stutters and then crashes. Here's hoping they fix this soon.

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Zach Hunter
 
Posts: 3444
Joined: Wed Aug 08, 2007 3:26 pm

Post » Sat Feb 13, 2016 8:34 am

Worked for a while today....then back to the app closing itself at startup.
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Nikki Hype
 
Posts: 3429
Joined: Mon Jan 01, 2007 12:38 pm

Post » Sat Feb 13, 2016 10:10 am

Worked for a bit today, and now crashes after a few seconds.


I was so happy, and now I'm sad again.

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David Chambers
 
Posts: 3333
Joined: Fri May 18, 2007 4:30 am

Post » Sat Feb 13, 2016 8:29 am

In refusing to even acknowledge a problem, Bethesda is hoping folks will assume eventually the app will work again... Thus we do not demand a refund because we are waiting. Personally, I am pretty fed up with not getting an answer to even one legitimate question I have asked, so waiting seems less sensible as time goes by.


There is a serious glitch. Bethesda should admit this.

What is being done? When, if ever, will it be remedied? These questions should have been answered already.

The longer they play around, the better, easier, and more appropriate a refund sounds.
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Chris BEvan
 
Posts: 3359
Joined: Mon Jul 02, 2007 4:40 pm

Post » Sat Feb 13, 2016 7:30 pm

This recently started happening to me. I played the game fine yesterday afternoon, then later on in the evening it would crash a few seconds after my Vault loaded. I've rebooted and such, except delete and reload the app; I don't want to lose my Vault.



I'm on an iPad 4 running iOS 9.1

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jaideep singh
 
Posts: 3357
Joined: Sun Jul 08, 2007 8:45 pm

Post » Sat Feb 13, 2016 6:14 pm

Seems to me that the crash occurs simultaneously with Mr. Handy doing his auto-collecting routine. Appears that the Daily Report pops up and as soon as I hear the sound that Mr. Handy makes when collecting resources, the app crashes. Bethesda is seemingly ignoring this issue - seems they believe it is a saved game issue which is not their issue. Really unfortunate to invest so much time (and money) into a game only to have it crap out. Bad form Bethesda!

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Karl harris
 
Posts: 3423
Joined: Thu May 17, 2007 3:17 pm

Post » Sat Feb 13, 2016 10:24 pm

I first reported the crash on the 9th, and despite numerous idiotic responses from Bethesda (including their redirection to this pointless forum), it's been well over a week with no change in the function of the app...which is to say that the game will not work.


Since there has been no attention in the forum from Bethesda to the existence of the glitch, and since all communication from them demonstrates intentional pretense of ignorance of the problem, I am going to have to assume it's refund/app deletion time. If they will not even acknowledge the problem which clearly numerous users have reported, then I would say that the possibility that it will be fixed is remote at best.
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Hearts
 
Posts: 3306
Joined: Sat Oct 20, 2007 1:26 am

Post » Sat Feb 13, 2016 7:33 pm

Bethesda hasn't even responded to this thread. I'm furious, they have a format to report a problem but then do absolutely nothing to fix them.
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Juanita Hernandez
 
Posts: 3269
Joined: Sat Jan 06, 2007 10:36 am


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