3 1/2 days since able to play. App was working ok, but now, crashing on start up/ launch. Attempted to contact Support 3 different times.... And last received this response :



""[email protected]" <[email protected]> wrote:

Image

Helping you is our passion!


We will assume your issue has been resolved if we do not hear from you within 96 hours (4 days).


If your issue has not been resolved, you can respond directly to this email. We look forward to working with you again should you need us!

Subject

Fallout Shelter


Response By Email (Greg) (08/29/2015 05:40 PM)

Greetings Overseer!


Thank you for contacting Bethesda Technical Support.


If you encounter a bug with Fallout Shelter, please go to our official forums to see if other players reported the same issue. If not, please create a new thread to describe the bug you have experienced with as much detail as possible for the devs to review.


Check the compatibility of your device by logging in to the Google Play Store and opening the Fallout Shelter page.


Please note that devices with less than 1 GB of RAM are not supported.



Please see the Fallout Shelter Help menu for all general in-game inquiries. To locate the Help menu, select the Pip Boy in the lower-right corner of your screen. Click the Survival Guide (book icon), and then the Help menu tab.


For information about upcoming releases, updates, or features, keep an eye on the Bethesda blog as well as our official Twitter feed


Best Regards,

Bethesda Technical Support"



4 days For Support Help?!?!

Just started happening to me an hr ago