I can't even get to my main vault because it crashes every time I try to load it. I have 116 people in that vault and I've spent enough money and time on this app and that particular vault to be upset about this. Please fix the loading issue. I understand you need time to fix the bugs but please respond to us. We're customers who are confused as to why the product we purchased isn't working anymore.


Thank You

I have emailed MULTIPLE times in the last 12 days (which is the last time I was able to open my vault), and have been ignored. I escalated my complaint to iTunes.

HAVE YOU SPENT MONEY ON THIS APP???

Report a problem with Apple to get a refund. I have been refunded most of my money instantly, and 2 small purchases are pending refund. I'm hopeful I will get all my money back. You should too. Here's the website I used:

reportaproblem.apple.com