Corrupted Save: Crashing After 10 Seconds

Post » Sat Feb 13, 2016 8:08 pm

My game crashed during a radroach infestation. Now when I try to load my vault with 119 dwellers, it crashes after ~10 seconds every time. Is there any way to recover my save? (I would attach the file, but I don't see how.)


Samsung Google Nexus 10

Android 5.1.1

Fallout Shelter v1.1



(My second vault, which I started yesterday, is loading fine.)

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brenden casey
 
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Post » Sat Feb 13, 2016 9:44 pm


Is the game crashing while in the loading screen or when you already actually see your vault?


I'm curious about this, because there's a lot of people out there with crashes that are either during loading (0kb savegame) or after about 45 seconds (normal size (for me 200-400kb) savegame)



I know this isn't going to help you now, but do you know already how to make backups?



-You'll need to get into your file system. I'm guessing Samsung has one pre-installed, but if not get a file browser (like ES File Explorer, it's free in the appstore and easy to use)


-Go to: /storage/sdcard/android/data/com.gamesas.falloutshelter/files/


-In that folder, there will be as many .sav files as vaults you created (for instance, if you made 2 vaults, you'll probably have vault1.sav and vault2.sav.

-These 3 files represent your vaults in ascending order, on the vault list (in game) from top to bottom

-Copy and paste where you want to back it up, or share to e.g. email.
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Taylor Thompson
 
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Post » Sat Feb 13, 2016 6:10 pm

I can see the vault for a few seconds until it crashes. (When I tried it today, it took about 5 seconds.) My Vault1.sav is 350kb.


It's a shame the devs didn't include a backup function or some kind of safety net, so players dont lose everything when this happens. In their Support Center they even claim backing up vaults manually is impossible. (I do not have permission to post links.)


I wish players could learn about the method you posted before it is too late for them.

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LittleMiss
 
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Joined: Wed Nov 29, 2006 6:22 am

Post » Sun Feb 14, 2016 1:27 am

I am having a crash problem too. Of all the crash descriptions on this page, mine is most similar to Schrop's description. My saved game file is 284.1kb. I am able to enter Vault 3. I see the resources ready to be collected. Then the "Daily Report" screen pops up to rate my progress. I collect that reward and then go back to the Vault screen. If I then do nothing the app will crash in about 10 seconds. If I start to collect resources then it may go on a little longer, but if an event happens (i.e. fire, mole rat attack) then the program will crash before it is over. I have also tried to go back to the main menu after enetring the Vault, but each time the app closes immediately, without saving. My other two vaults are fine. I am willing to let this one go, but I just received a pack of five Mr. Handy robots in Vault 3. I was only able to deploy two of them. I'm pretty sure if I dellete then I will lose them all. I hope this helps you find a solution.

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Project
 
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Post » Sat Feb 13, 2016 1:32 pm

Just started getting the crash bug this morning when I tried to log in. The loading process gets just past the Bethesda screen and then boots me to desktop on my phone. I've paid for lunchboxes, so either refund me or fix this issue.

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Multi Multi
 
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Post » Sat Feb 13, 2016 9:50 pm

Also getting the same issue..


Game was in the middle of a deathclaw attack when I quit it in the correct way, it has never been an issue before now to exit during an incident event such as this or the raiders/molerats etc.


Now when I load it up the attack continues then the game crashes after the deathclaws are killed which is literally 20 seconds or so as the deathclaws were almost dead.


Seems as though the game crashes when the deathclaw bodies would dissappear at the end of the incident.

I've just bought another 5 mr Handys totalling 10 now. And 40 lunchboxes in the sale 2 days previously.

I've seen elsewhere that others have the same issue including 40 lunchboxes from the sale.
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Louise Lowe
 
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Joined: Fri Jul 28, 2006 9:08 am

Post » Sat Feb 13, 2016 2:08 pm

6 weeks later. After update 1.2 my Vault1.sav is finally accessible again.


(I'm not sure how to feel about it. I guess I kinda moved on. After putting so much time in my second vault, what's the point in going back? I hardly recognize it anymore. Wish I could just transfer my Mr. Handy though. :confused: )

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Sasha Brown
 
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Joined: Sat Jan 20, 2007 4:46 pm

Post » Sat Feb 13, 2016 10:40 am

Really? Thats awesome for you man! Mine is still "hanging up" after 45 seconds... :(


Also, the new change caused a new error (in my other vaults)... when selecting a wastelander that's returned, it'll go into menu state, but without the menu. Complete blank, just stuff going on in the background, but no response anywhere...

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Catharine Krupinski
 
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