BUG: Disappearing Lunch Box Bug!

Post » Sun Feb 14, 2016 3:24 am

I noticed this a few days ago. While I was opening a lunchbox (cards animation was already 'removed from box' but i did not yet tap to reveal any cards yet), a goal completed (i think it was collect 50 water or something) and the popup came up for me to claim my caps for the reward. I tapped the popup and it took me to the goals page to collect my caps and reveal the next goal. Then I tapped the lunch box page again to continue opening, I noticed i was missing one lunch box, and when i open the next lunch box, nothing happens when i tap the "unlock here" part of the screen. The entire app will just stay on that page now and i cannot tap the X to close out the menu to go back to the vault. This happened a few times already and i thought i was crazy because i seemed to lose track of how many lunch boxes I have opened.



After starting a new vault to try to recreate this issue, BAM, 100% failure rate. I can reproduce this bug everytime.



To reproduce this bug; have a lunch box in your inventory to be opened, have some goals close to finishing (for example, collect 50 water), FINISH the goal by tapping the water or whatever the completion requirement is, then IMMEDIATELY go in to the lunch box page and tap to open to see your cards laid out. DONT flip the cards yet, when the little pop up for the goal completion comes up, TAP the pop up. It will take you to the goals page, collect the prize, and go back to the lunch box screen.... and congrats, you lost a hard earned (or purchased) lunch box.



This happens more often when multiple goals are complete at the same time, and the pop up message for the SECOND goal completed, comes up much later than the first (sometimes 10-20 second delay).





Anyone else been getting this? I want me lunchboxes :(

User avatar
cosmo valerga
 
Posts: 3477
Joined: Sat Oct 13, 2007 10:21 am

Post » Sat Feb 13, 2016 8:31 pm

I had the app crash mid box opening and when I came back the final three cards were gone.



Costing users real money is not cool.

User avatar
Heather M
 
Posts: 3487
Joined: Mon Aug 27, 2007 5:40 am

Post » Sat Feb 13, 2016 10:14 pm

this isnt a crash bug, it doesnt crash out at all, it just loses the current box and stays at the lunchbox screen

User avatar
Jeffrey Lawson
 
Posts: 3485
Joined: Tue Oct 16, 2007 5:36 pm


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