If your game no longer loads and you bought boxes...

Post » Sat Feb 13, 2016 8:10 pm

If your game no longer loads and you bought boxes and you meet the system requirements for the game... I ask that you use the Itunes feature to report a problem.



Log into Itunes



Go to store (menu bar)



View account



Scroll down and under purchase history click see all



Click report a problem



Click report a problem next to each transaction



Fill out the report



-------------------------------



In my case both of my vaults stopped functioning (completely) shortly after my 4th of July purchases. I can no longer access either one. I am stricken with the permanent crash when attempting to load button. I am on a compatibile device. I have tried power cycling my device. I have uninstalled other apps. I have turned off wifi. Nothing works.

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Chris BEvan
 
Posts: 3359
Joined: Mon Jul 02, 2007 4:40 pm

Post » Sun Feb 14, 2016 3:44 am

I have the exact same problem.

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MatthewJontully
 
Posts: 3517
Joined: Thu Mar 08, 2007 9:33 am

Post » Sun Feb 14, 2016 5:41 am

i have this problem and heres what happened


i was buying boxes my game crashed


i didn't get the boxes i asked bethesda support they said to talk to apple


apple svcks at support and they haven't talked back and i wont be able to get 80 from the sale

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Tha King o Geekz
 
Posts: 3556
Joined: Mon May 07, 2007 9:14 pm

Post » Sun Feb 14, 2016 1:34 am

I called Apple and they gave me a full refund.

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STEVI INQUE
 
Posts: 3441
Joined: Thu Nov 02, 2006 8:19 pm

Post » Sun Feb 14, 2016 1:52 am

Yes, same with me I wonder if this happened to more people who bought boxes. I also hope that if there are a bunch of users that have this glitch, the staff will notice and they'll hopefully make an update along with other things. Bye bye vault 815. :(

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Roy Harris
 
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Joined: Tue Sep 11, 2007 8:58 pm


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