Hello, im playing in my Motorola moto X2 very well, i already bought with money some items and pets, but this afternoon i lost all my progress, i was playing, and my phone shutt off because of my battery... When i try to play again i lost everything, my complete bunker u.u i want my shelter back or my money back...

Thank you for making us aware of this issue. In this situation we would also suggest that you use the http://help.bethesda.net/app/answers/detail/a_id/30117/ in this situation if you need any additional assistance.

In the meantime, this issue has been covered in multiple duplicate threads, so we will be locking this topic. We would suggest that you merge additional commentary for this discussion into http://www.gamesas.com/topic/1575076-vault-gone/ in order to avoid repeat topics.