Sent ticket with screenshots, got this back:
Greetings Overseer!
Thank you for contacting Bethesda Support, Vault-Tec Division. I understand that you’ve encountered a bug when playing Fallout Shelter. I understand that bugs can be frustrating, but I can help clear this up for you!
Due to the nature of the mobile platform, the scope of troubleshooting that Support can provide is very limited. We do not have any ability to view or troubleshoot Fallout Shelter save files, so we cannot provide specific troubleshooting for issues that occur within your particular save file.
I do recommend these basic troubleshooting steps, as they may help in resolving in-game bugs that you’re experiencing:
1. Ensure that you’ve installed the latest updates for the game on your device. You can install the latest updates via the Google Play Store app.
2. Reboot the device you are playing on. This will free up the available system resources on your device and resolve any issues occurring due to lack of available memory.
3. Please ensure that you haven’t altered the system clock on your device while playing Fallout Shelter. Changing the device’s clock can cause issues with your dwellers, specifically. If your device forcibly shuts down due to low battery while playing Fallout Shelter, this could also potentially damage your save file and cause various issues.
Beyond these steps, Support does not have any further ability to troubleshoot in-game bugs.
For assistance with recovering or obtaining a refund for any lost in-app purchases due to a bug in your vault, please contacthttps://support.google.com/googleplay.
Kind Regards,
Bethesda Support
Vault-Tec Division
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For more information, check out our official forums:http://www.gamesas.com/forum/306-android/ .
I've tried the above, didn't help.