Didn't receive purchased lunchboxes.

Post » Mon Feb 15, 2016 12:45 pm

Yesterday I bought the 40-pack of lunchboxes, but after a while I got the message "something something could not something check your connection".


My connection was fine.


Money was drawn.


No lunchboxes.



I even got the receipt from Google Play.


Contacted falloutshelterhelp and they told me to come here.



Please help :3



Thanks.

User avatar
Sun of Sammy
 
Posts: 3442
Joined: Mon Oct 22, 2007 3:38 pm

Post » Mon Feb 15, 2016 11:09 am

Have you asked for refund from Google Play?
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D IV
 
Posts: 3406
Joined: Fri Nov 24, 2006 1:32 am

Post » Mon Feb 15, 2016 2:07 am

Nah, I just want my lunchboxes ^^

But apparently that's super difficult to do in 2015 so I guess a refund is the only option... :\


I doubt they do refunds though.

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Connie Thomas
 
Posts: 3362
Joined: Sun Nov 19, 2006 9:58 am

Post » Mon Feb 15, 2016 7:20 am

Goodmorning,


I have the same issue..



Yesterday I bought a lunchbox and everything was ok, in fact I received an email by GooglePlay about the payment receipt.. So I immediately contacted falloutshelterhelp, as Neyami does, and they told me to come here..


I still not have my lunchbox!!


I need help please :'(


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Meghan Terry
 
Posts: 3414
Joined: Sun Aug 12, 2007 11:53 am

Post » Mon Feb 15, 2016 6:34 am

Anyone try refund from Google play?

I heard a lot of players complaining no response from Bethesda, they just ignor the complaint and let the other players help.
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carly mcdonough
 
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Joined: Fri Jul 28, 2006 3:23 am


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