I don't know what happened. I stared the game as usual I play a couple times a day since launch micro managing my vault. I'm on android on a NVIDIA Shield tablet. I was prompted to select my vault (I only have 1 Vault and it does this every now and then) it then asked me to select a cloud save and asked me to choose which one to keep (has never done this before) one was my save and the other was a new game I selected my save and started the game then it instead of loading my vault it started a new vault and overwrought my save sending all my progress to oblivion. ( yes I am 100% sure I did NOT select the other save ) I only ever bought 1 I think it was a 5 pack of lunchboxes luckily. Glad I never went crazy spending money on it but still those are down the toilet. I'm not going to start cursing Bethesda down the truth is I have no idea what happened it might not even be anything to do with them. Could be a issue with my tablet,Google Play.etc it's just a shame its all gone I had a lot of fun with the game. I'm not a big mobile gamer most mobile games are the same game with a different name (how many flappy Bird clones have you seen) but anyway let me know what you think happened. I don't think I will play again the game takes so much time to get anywhere so it's not worth it if their is any risk of losing your progress unfortunately. So pour one out for the late vault 69 cheers.
I'm exactly the same, been playing since launch, spend about £20-£30 on my only vault. Opened it up yesterday and it was all gone, no save games at all, really pissed off.