Just arrived in Falkreath's Deadman Inn and some guy is mourning his friend - asks me to deliver his friend's ashes to the priest of Arkay. The priest is literally sitting next to him on the bench. Done and done; I'm a hero.

Heh. Yeah, sometimes it's just silly. I roleplay this as - if priest is inside inn, priest is not priest, priest is "off duty"; so cannot discuss interment of ashes until priest is "on duty" at temple.