Are you able to login to bethesda.net in your browser.
If your account info on bethesda.net isn't the same as on here, you need to make sure you're logging in there with that account info. Servers are working fine for me (not that I use that site for anything - I'm a PC user, I get mods from nexus).
They are not the same accounts unless you named them the same.
Do you have an account here
https://bethesda.net/en/dashboard