Have you tried emptying their inventory? I.e. remove all weapons? If they don't have any melee items in there then they cannot use them!
Also, I'm pretty sure mage characters (hedgewizards for example) tend to flee and use magic instead of actually battling it out with the player.
You might want to look at their profiles in the CS and compare them to your NPC. I'm not sure if the setting 'combat style' has a huge influence on battle, but changing it to suit a mage character may help.
EDIT: I just noticed you used the term 'creature' instead of character (my bad), so it isn't an NPC?
Well, in the animations if you untick certain combat moves then I'm pretty sure they won't use them.