(I find this kind of thing completely infuriating. I bought this game. I bought it on DVD rom explicitly so I didn't have to deal with some of the crap Steam runs us through. And I have the access code to prove my ownership. I understand the need to require a code to prevent piracy, but this is like Windows LIVE and Bethesda Software reaching into my computer and stealing my property from me. It pisses me off. And of course is there any number I can call to complain? Any way I can demand customer service fix the problem? No. All I can do is turn to other users, other people who've had to deal with the same BS, for help. And thank you guys for the help!)