Troubleshooting Tips

Post » Sat May 28, 2011 10:35 am

If you're experiencing issues with SecuRom while playing Fallout 3, refer to their https://support.securom.com/fallout3/.
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Genocidal Cry
 
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Joined: Fri Jun 22, 2007 10:02 pm

Post » Sat May 28, 2011 5:15 pm

More information re: SecuRom.

For Fallout 3's copy protection on PC, we use the same security model as we did for Oblivion - a simple disc check. We only use SecuRom's disc check functionality for copy protection. We do NOT limit the number of installs. We do NOT use online authentication or any other SecuROM functionality except for a disc check when you install the game and when you launch the game. We do not install any other programs and we don't have anything that runs in the background while you're playing the game.

If you experience issues installing the game, try running setup.exe directly off the disc. That will resolve most compatibility issues.
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Naughty not Nice
 
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Post » Sat May 28, 2011 10:04 am

IMPORTANT! READ THIS BEFORE ASKING FOR HELP

When posting information concerning issues you confront while playing Fallout, it's helpful to follow these guidelines.
  • Be sure to post in the proper troubleshooting forums (Xbox 360, PC, and PlayStation 3)
  • An estimate of how long you had been playing when the issue occurred.
  • A general description of what was happening when the issue occurred, for example after fast traveling to/from (a location), while fighting (a creature) or while in dialog with (an NPC). Feel free to include any details you think could have contributed to the issue.
We are actively collecting data from these forums. If/when we have updates for the game, we'll notify you guys. If you're running into issues while playing the game, please be as specific as you can in how the issue came up, how often it happens, and so on. That'll help our team out.

Thanks




The following are tips/workarounds we've found are helpful here at our office:

Minimum System Requirements:

Windows XP/Vista
1GB System RAM (XP)/ 2GB System RAM (Vista)
2.4 Ghz Intel Pentium 4 or equivalent processor
Direct X 9.0c compliant video card with 256MB RAM (NVIDIA 6800 or better/ATI X850 or better)

Recommended System Requirements:

Intel Core 2 Duo processor
2 GB System RAM
Direct X 9.0c compliant video card with 512MB RAM (NVIDIA 8800 series, ATI 3800 series)

Supported Video Card Chipsets:

NVIDIA GeForce 200 series
NVIDIA Geforce 9800 series
NVIDIA Geforce 9600 series
NVIDIA Geforce 8800 series
NVIDIA Geforce 8600 series
NVIDIA Geforce 8500 series
NVIDIA Geforce 8400 series
NVIDIA Geforce 7900 series
NVIDIA Geforce 7800 series
NVIDIA Geforce 7600 series
NVIDIA Geforce 7300 series
NVIDIA GeForce 6800 series
ATI HD 4800 series
ATI HD 4600 series
ATI HD 3800 series
ATI HD 3600 series
ATI HD 3400 series
ATI HD 2900 series
ATI HD 2600 series
ATI HD 2400 series
ATI X1900 series
ATI X1800 series
ATI X1600 series
ATI X1300 series
ATI X850 series

Is Fallout 3 a Games for Windows games? Will it require Vista?

It will be a Games for Windows title. Fallout 3 will work on PCs running either Windows XP or Vista.

In addition, some content requires acces to Games for Windows LIVE, including PC Fallout 3 Achievements. More info on Games for Windows LIVE is available online at http://gamesforwindows.com/live

Digital Distribution
For information regarding digitally distributed versions of Fallout 3, please refer to the terms of the site from which you downloaded the game.

You do not need a disc to play Fallout 3 when downloaded off of any digital service.

Digital Distribution Issue with Games for Windows Live

If you have downloaded Fallout 3 from Direct2Drive, Bestbuy.com, or GameStop.com, you should now be able to access the Games for Windows LIVE. If you continue to experience issues, please visit the http://www.gamesforwindows.com/en-US/Support/Pages/webSupport.aspx.
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Jordan Fletcher
 
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Post » Sat May 28, 2011 9:22 am

Some things you'll want to know...
  • Please be aware of the minimum requirements, exceeding the minimum is strongly recommended.
  • Be sure all drivers up to date, particularly video drivers, sound drivers and any windows updates, including Windows service packs.
  • If audio is missing be sure that audio formats, and .ogg in particular, are associated with Windows Media Player and not other audio programs like Winamp. Also try closing any music players you may have running in the background.
  • Nero and other burning software/hardware sometimes conflicts with SecuRom; remove uneeded software and check the update here: http://www.securom.com/message.asp?m=emu&c=2500
  • If Installshield hangs or gives an error during installation try renaming the Installshield folder (C:\Program Files\Common Files\InstallShield) to something like "InstallShield Old" before installing again.
  • Clean out all Temp Folders. To do that, reboot the machine to release any temp files, from the Run Menu, type in %temp% and delete whatever comes up.

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Queen Bitch
 
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Post » Sat May 28, 2011 10:27 am

Games for Windows Live Troubleshooting
If you're having issues logging into GFWL, be sure you've downloaded the http://www.gamesforwindows.com/en-US/support/live/Pages/default.aspx.

Migrating Game Saves to Game for Windows Live
1. Navigate to My Documents/My Games/Fallout3/Saves and locate the saves you wish to migrate.
2. Still in My Documents/My Games/Fallout3/Saves directory, locate the folder named after your Live Profile.
3. Copy your saves from My Documents/My Games/Fallout3/Saves into the named folder from step 2.
4. Load Fallout 3 and log into your Live Profile.
5. You should now be able to load your previous saves while logged into your Live Profile.

Note: Your saves will not transfer with your profile if you decide to play on another computer -- those will need to be transferred manually.

I am not getting Achievements for my Profile in the Windows version of Fallout 3.
If you complete the necessary requirements for an Achievement while using a non-Windows LIVE enabled profile, you will not receive achievements. Either make your profile LIVE enabled and reload a save from before the achievement, or make a new LIVE enabled profile and try again.

I am getting an error about a missing Xlive.dll file when I try to launch Fallout 3.
The file that the error is referring to is located in the Windows \ System 32 folder on your PC. Either the file is missing or possibly corrupt.

Try the following:

1.. Go to your Windows Control Panel ( Start > Control Panel ) and use the Programs and Features ( Windows Vista ) Add or Remove ( Windows XP ) option to uninstall the Microsoft Games For Windows - Live Redistribute software.

2. Browse the Fallout 3 DVD and open the G4WL folder.

3. Doubleclick on the XLiveRedist01.02.0241.00.msi file to start the installation of Live for Windows. Please make sure you are logged in as the Admin user on the computer, and background applications are shut down.

Try loading Fallout 3 again.

Games for Windows Live Troubleshooting
If you're having issues logging into GFWL, be sure you've downloaded the http://www.gamesforwindows.com/en-US/support/live/Pages/default.aspx.

Migrating Game Saves to Game for Windows Live
1. Navigate to My Documents/My Games/Fallout3/Saves and locate the saves you wish to migrate.
2. Still in My Documents/My Games/Fallout3/Saves directory, locate the folder named after your Live Profile.
3. Copy your saves from My Documents/My Games/Fallout3/Saves into the named folder from step 2.
4. Load Fallout 3 and log into your Live Profile.
5. You should now be able to load your previous saves while logged into your Live Profile.

Note: Your saves will not transfer with your profile if you decide to play on another computer -- those will need to be transferred manually.

I am not getting Achievements for my Profile in the Windows version of Fallout 3.
If you complete the necessary requirements for an Achievement while using a non-Windows LIVE enabled profile, you will not receive achievements. Either make your profile LIVE enabled and reload a save from before the achievement, or make a new LIVE enabled profile and try again.

Why does my character stop getting XP upon reaching level 20?
Level 20 is highest level for a character.

Why do I not get to level up my character after getting a level up notice?
You will not have the opportunity to add skills/perks while still in combat.

I am getting a error during installation, "Error Code: -5009 : 0x8002802b".
This usually indicates that you do not have Admin access on the computer you are installing in Windows 2000 or XP. If you have Admin access, please refer to the following article about this Installshield error on the other possible causes and fixes for this issue. Click http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q110616&sliceId=1,
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Adam
 
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Post » Sat May 28, 2011 4:59 pm

After installing the V 1.10 update, I'm experiencing an issue with mouse acceleration.
Try the following:

Step 1: Open the Fallout.ini in the My Games/Fallout 3 folder

Step 2: Add the following line to the [Controls] section:

fForegroundMouseMult=4.0

Step 3: Change '4.0' to adjust the mouse acceleration to the desired speed.


Lowering the value will decrease the cursor acceleration in menus.
Raising the value will increase the cursor acceleration in menus.

Additionally community members have found adding these four lines have helped:

fForegroundMouseAccelBase=0
fForegroundMouseAccelTop=0
fForegroundMouseBase=1.2
fForegroundMouseMult=0

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JD FROM HELL
 
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Joined: Thu Aug 24, 2006 1:54 am

Post » Sat May 28, 2011 7:35 am

After downloading the v 1.10 update, I'm experiencing crashing issues when I load my STEAM purchased version of Fallout 3
If you experience this issue, try updating your Games for Windows LIVE account using the following link:

http://www.microsoft.com/downloads/details.aspx?familyid=05013300-5d14-4dc9-9145-991ea1b8e4b0&displaylang=en
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Wanda Maximoff
 
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Post » Sat May 28, 2011 7:15 pm

Possible Fixes for Micro Stuttering

Thank you FeignFeign for compiling this.

After searching the web for weeks (including this good forum) for a fix for Micro Stutter, I've obtained quite a large amount of info on the subject. After many trials and attempts, i have come up with one conclusion, there is no one solution. It seems depending on what OS/GFX Card/Ram etc the player has, the fix will also be different.

Here is my compilation of the different fixes i have found. Try them all, see what works, experiment. I hope this helps someone out there


1. Turning off V Sync.

For whatever the reason, certain video cards and their programs have V Sync on in their setup permanently on default meaning even if you turn it off on FO3, it will still be on. Go into your default graphics control center (mine is Catalyst since i got ATI, not sure what NVIDIA uses) and find the option to have V Sync always off.




2. Messing with Refresh Rates

Ceano of this forum first directed me to this method, (kudos) originally brought up by Rensek (http://www.gamesas.com/bgsforums/index.php?showtopic=900476).






3. Limiting FPS

From Agent Otaku who got it from a member in Neogaf. (http://www.gamesas.com/bgsforums/index.php?showtopic=902594)





4. IFPSClamp + FPS Limiter

Dymes from Gamespot came up with this one (http://www.gamespot.com/pc/rpg/fallout3/show_msgs.php?topic_id=m-1-46510999&pid=918428)

NOTE: This will NOT mess with the physics/timing of the game! IFPSClamp fix by itself is a flawed "fix" of sorts because of its unnatural effect on the in game physics, BUT, by using the FPS Limiter to stable the FPS into one spot, the adverse effects of the IFPSClamp is canceled out!






5. IFPSclamp + FPS Limiter + VSync removal (The method that worked for me)

Combination of method one and five put together. Read em. After reading all those other methods, i tried just combining the three. I couldn't believe it worked. The moral here is, experiment, experiment, experiment (i wouldn't recommend messing with Overclocking or something like that though unless you know what you are doing)
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teeny
 
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Joined: Sun Feb 25, 2007 1:51 am

Post » Sat May 28, 2011 1:58 pm

I'm seeing a "missing content" message in regards to my Fallout 3 DLC downloaded via Games for Windows LIVE.
If you're getting this message, you'll need to reinstall your DLC through the Games for Windows LIVE client (version 3.0). You should receive a prompt to update -- if not, you can download it http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=69b2c4db-0765-4980-9c1b-8f781ad50bd0.
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Alycia Leann grace
 
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Joined: Tue Jun 26, 2007 10:07 pm

Post » Sat May 28, 2011 12:01 pm

Disc 2 of GOTY won't install for me

Make sure you have autoplay turned off on your CD drive, and run the update via setup.exe
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kelly thomson
 
Posts: 3380
Joined: Thu Jun 22, 2006 12:18 pm

Post » Sat May 28, 2011 8:45 am

Receiving a message stating "the ordinal 5360 could not be located in the dynamic link library xlive.dll" Downloading the latest version of Games for Windows LIVE should help. Please visit this http://go.microsoft.com/fwlink/?LinkId=128962 to download.
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Ella Loapaga
 
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Joined: Fri Mar 09, 2007 2:45 pm


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