...but who watches the Watchers?
Nick watches the moderators
Gstaff watches Nick
Pete watches Gstaff
Vlatko watches Pete
Zenimax Media watches Vlatko.
If they wanted fan feedback they wouldn't have announced the game with 11 months until release.
They want to make a game which makes the company money.
It's more like they collect feedback from
all forums - i.e. general gaming forums as well as this one. The readers of sites like Kotaku and Game Informer may have very different opinions to the ones the "Bethesda hardcoe fans" may express, and there are basically more of those than there are of us, so we are
inclusively listened to, as part of a wider fanbase.
Yes, Beth has hired at least one person from the boards; I don't remember his handle here. That was a good while ago; don't know if it's happened again.
I can't remember the list, but it's happened a few times.
They can get enough feedback from these forums (yes they do read and make changes in the game design as probably been stated).
Also, they can tell by what mods are the most popular.
I think the problem is that what people
say they want and what they
do want are different, so I'm guessing the most valuable "feedback" is from Steam, PSN and xbox Live.
For example, when Morrowind came out, a lot of people complained that you were godlike at level 50 and the game didn't have any more challenge, and then were delighted when Bloodmoon came out with new level 50 enemies. Anyone reading the forum would have thought therefore that throwing a lot of high-level monsters into the mix would create a continuing player challenge and that would be a really good idea. However, when Oblivion came out, its level scaling was almost universally criticised.
By the time Fallout 3 and Fallout: New Vegas came out, they could see exactly where each player was in the game - how many people were completing which quests at what level - simply by what achievements they were getting. If lots of people are getting a certain achievement and few people are getting another, they can tell instantly what the more popular questlines are. They can see how quickly people are progressing through the levels and at what level they finish the main quest. The most vocal members on the boards might be demanding 400-hour main quests and leveling up to 100 - but the actual real-time achievement stats might prove that 99% of players are losing interest after 30 hours and completing the main quest at level 12. (Obviously we don't have any way of knowing that - I think only Bethesda have access to that sort of information.)
Where the boards prove invaluable are when things go crazily wrong - like the data glitch accompanying one of FO3's DLCs meaning that half the textures were missing - or just to give a general "feel" of reaction. My observation from reading the boards is that people enjoyed Fallout 3's gameplay more than they did Oblivion, but that a lot of longstanding Bethesda fans prefer the "magical" game-world of Oblivion to Fallout 3's rather depressing scenario. Another "feel" I get is that people are generally quite optimistic about Skyrim, and particularly looking forward to certain features.