Pre-Order Issue

Post » Sat Jan 08, 2011 7:01 pm

Wallmart seem to be made up of morons....thats the reason i always get my games from specialist games shops.
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Greg Swan
 
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Post » Sat Jan 08, 2011 7:15 pm

http://www.walmart.com/co_common/shipping_est_popup.do?id=14291085


i just ordered mine and it clearly says 16th i cant find anywhere on there site that says 10th
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Britney Lopez
 
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Post » Sat Jan 08, 2011 11:14 am

Hmmm... I Pre-Ordered mine from Walmart too, but for Xbox, and with standard shipping says it should arrive on May 10th?

http://www.walmart.com/co_common/shipping_est_popup.do?id=14291084

I'm sure SOMEONE there knows the release date is May 10th, but goofed on updating the different consoles? Maybe?
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Gaelle Courant
 
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Post » Sat Jan 08, 2011 9:33 pm

Hmmm... I Pre-Ordered mine from Walmart too, but for Xbox, and with standard shipping says it should arrive on May 10th?

http://www.walmart.com/co_common/shipping_est_popup.do?id=14291084

I'm sure SOMEONE there knows the release date is May 10th, but goofed on updating the different consoles? Maybe?





curse u ps3! i sure hope ur right! oh well i would wait those extra days anyways just for that gun!
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Ray
 
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Post » Sat Jan 08, 2011 6:22 pm

Alright well I have been putting off pre-ordering to get some extra cash to do so and came across a problem today going to pre-order. I was going to get the Walmart pre-order bonus but went down to Walmart and was informed they do not do pre-orders at the store. So went back home went to there website to pre-order went to shipping options and for 1day shipping said it would arrive on the 16th.

My issue is I believe they still think it is being released on the previous date and not on the 10th so this is a bit of a debacle. I am not going to pay for 1day shipping to not get the game until 6 days later. It is already bad enough I would have to wait for the game to ship to me instead of being able to pick up at midnight.

Anyways anyone else pre-order from Wal-Mart notice this?


I have never pre-ordered from walmart and never will. Should check out other places to see what they offer. Might be cheaper.
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Alyesha Neufeld
 
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Post » Sat Jan 08, 2011 11:38 am

My walmart story :). Yesterday after seeing fast five I figured I was near Walmart so I would finally pre order the game. I walk in and go straight to the video game department. There is a guy in a sweatshirt only 1 guy talking to a customer about a surround sound system. He says the system only works on pc and ps3 because that is the only thing it says on the box. For some reason I doubt that and it could easily work on a tv but whatever. Then the phone begins to ring. I stand there for 4 minutes. The phone still ringing and the guy still talking. I just walked out and figured I dont want to give them my business if they act this way. Is anyone else's walmart extremely dirty btw?
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Josee Leach
 
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Post » Sat Jan 08, 2011 7:34 pm

I ordered from Wal-mart, and it says it should arrive on the 10th on my receipt.
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Gemma Woods Illustration
 
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Post » Sat Jan 08, 2011 6:45 pm

http://www.walmart.com/co_common/shipping_est_popup.do?id=14291085


i just ordered mine and it clearly says 16th i cant find anywhere on there site that says 10th


Well this is what they said to me in there latest email:

"Thank you for contacting Walmart.com regarding preordering the Brink w/ Exclusive The Spec Ops Pack w/ Bonus $10 Walmart.com eGift Card (PS3).

As specified on the Walmart.com item page, Brink w/ Exclusive The Spec Ops Pack w/ Bonus $10 Walmart.com eGift Card (PS3) is being sold as a preorder. The release date for this item is May 10, 2011.

This item falls under the Preorder Promise, which offers release date delivery at no extra charge. Restrictions for this service are as follow:
Only pay 97-cent Shipping.

Must have an official street date that falls on a week day.

Offer not valid if order is placed within 3 business days of game release date.

Excludes APO/FPO, PO Boxes, Puerto Rico, and remote destinations.

Excludes nationwide manufacturer delays and weather delays.

May only be ordered Ship to Home."

It's funny how all the sudden they act like they had the right date all along after I had to send them links proving to them the actual release date was moved up to May 10th. With that said seeing as they have a pre-order promise if the game does not arrive at my house on release day after the run around they gave me in emails they will be giving me the game for free or there will be issues thats all I am saying lol.
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Verity Hurding
 
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Post » Sat Jan 08, 2011 10:44 am

Well this is what they said to me in there latest email:

"Thank you for contacting Walmart.com regarding preordering the Brink w/ Exclusive The Spec Ops Pack w/ Bonus $10 Walmart.com eGift Card (PS3).

As specified on the Walmart.com item page, Brink w/ Exclusive The Spec Ops Pack w/ Bonus $10 Walmart.com eGift Card (PS3) is being sold as a preorder. The release date for this item is May 10, 2011.

This item falls under the Preorder Promise, which offers release date delivery at no extra charge. Restrictions for this service are as follow:
Only pay 97-cent Shipping.

Must have an official street date that falls on a week day.

Offer not valid if order is placed within 3 business days of game release date.

Excludes APO/FPO, PO Boxes, Puerto Rico, and remote destinations.

Excludes nationwide manufacturer delays and weather delays.

May only be ordered Ship to Home."

It's funny how all the sudden they act like they had the right date all along after I had to send them links proving to them the actual release date was moved up to May 10th. With that said seeing as they have a pre-order promise if the game does not arrive at my house on release day after the run around they gave me in emails they will be giving me the game for free or there will be issues thats all I am saying lol.


My horror story with walmart is still on going, talked to customer support, the rep didn't understand how it had a delivery window with a pre-order promise. Supposedly he put in an email to higher ups regarding the issue, but this is the email I recieved from Walmart.com customer support today.

Thank you for contacting Walmart.com regarding the shipping of your order on the release date.

We apologize for the inconvenience. However, as specified on the Walmart.com item page, Brink w/ Bonus Spec Ops Pack (PS3) is being sold as a preorder. The release date for this item is 13 May. We will ship the item to you promptly after it has been released. Your credit card will not be billed until the item is shipped.

Please note that that the item will not be delivered to you on the release date. The preorder cannot be shipped prior to it's release and is a way to guaratee a copy of the game, not a guranteed delivery on the date of release.

We do apologize for any inconvenience this has caused.

If we have not fully answered your question or you have additional questions, please reply to this email.

Sincerely,
Walmart.com Customer Care

Just recieved that email from walmart a couple days ago. I dont think they have a clue what they are doing. I got a reply from Splash Damage and their Customer Relations manager is contacting bethesda about walmart. Who knows maybe they will get it correct in time. All I know is regardless of the outcome this headache is enough for me to stay away from walmart.com
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Lexy Corpsey
 
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Post » Sat Jan 08, 2011 10:05 pm

AHHH man that svcks.... A guarantee of a copy of a game?? like i doubt that people are going to storm walmarts drooling to get their hands on Brink....hahaha i know i would! but i preordered mine from wally dot com and i'm not happy that i have to wait another week just to get my copy! :( FAIL
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Len swann
 
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Post » Sat Jan 08, 2011 9:03 pm

AHHH man that svcks.... A guarantee of a copy of a game?? like i doubt that people are going to storm walmarts drooling to get their hands on Brink....hahaha i know i would! but i preordered mine from wally dot com and i'm not happy that i have to wait another week just to get my copy! :( FAIL
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Cassie Boyle
 
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Post » Sat Jan 08, 2011 5:30 pm

So.. WallMart blows?
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JAY
 
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Post » Sat Jan 08, 2011 12:59 pm

Yeah.. I just saw the place I pre-ordered from still says 20th of May.. I hope to [censored] this is not when they send it out..
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W E I R D
 
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Post » Sat Jan 08, 2011 5:26 pm

why do you guys buy from walmart? , im from the uk and everrrrytime i go on forums about games i always here the same [censored]e from wallmart , a week for delivery? , ive bought obscure japanease games off ebay that have come from hong kong in a day , A DAY , i find it hard to belive there still able to run a busines but somehow they must manage it :P
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Micah Judaeah
 
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Post » Sat Jan 08, 2011 3:45 pm

why do you guys buy from walmart? , im from the uk and everrrrytime i go on forums about games i always here the same [censored]e from wallmart , a week for delivery? , ive bought obscure japanease games off ebay that have come from hong kong in a day , A DAY , i find it hard to belive there still able to run a busines but somehow they must manage it :P


I actually want the spec ops pack, I like the tattoo it gives. If one of the bethesda guys could verify if the codes are in the box and I could just grab it off the shelf on release day I'll do that and cancel the pre-order from walmart. It would kill the reason for pre-orders but walmart is doing that enough for them so far withouth needing help.
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Cayal
 
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Post » Sat Jan 08, 2011 5:48 pm

Wal-mart is eviiil don't buy from them. I never will if i can help it.
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Brian Newman
 
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Post » Sat Jan 08, 2011 8:28 am

i pre-ordered from Wal-Mart and when i looked it said that the one day shiping is on may 10
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Mr. Allen
 
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Post » Sat Jan 08, 2011 2:22 pm

cant you get it from somewhere else cheaper and buy a code off ebay? :3
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Laura Tempel
 
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Post » Sat Jan 08, 2011 8:21 pm

does anyone know if amazon is good with release date shipping, I have never used them before. thanks for any help
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Jah Allen
 
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Post » Sat Jan 08, 2011 7:40 pm

Thank you for contacting Walmart.com regarding information on preordered games.

We do apologize for the inconvenience, but we are writing to inform you that both versions of the game will be arriving on time since both are under our preorder promise. We do sincerely apologize for the inconvenience.

If we have not fully answered your question or you have additional questions, please reply to this email.

Sincerely,
Walmart.com Customer Care

This is my latest email from walmart regarding the PS3 fiasco. I sent a reply trying to get them to specify an actual date of may 10th for delivery, still get the feeling their trying to hide something.
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Yvonne
 
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Post » Sat Jan 08, 2011 1:52 pm

does anyone know if amazon is good with release date shipping, I have never used them before. thanks for any help


Yes. I've used Amazon.co.uk for preorders in the past and at times I've received the game BEFORE the release date.

I've preordered Brink off Amazon.co.uk which advertises the bonus Psycho-pack. :)
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Suzie Dalziel
 
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Post » Sat Jan 08, 2011 12:51 pm

Aaaaand this is why I hate walmart
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Ashley Tamen
 
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