Look on the chat that I spoke with an adviser before few mins ago

Angad: Thanks for contacting EA Help! My name is Angad how may I help you?
you: Hello
Angad: Hello.
you: I want to know why I can't preload Crysis 3
Angad: I'll do my best to figure it out for you.
Angad: Have you pre ordered Crysis 3?
you: Yes
you: Digitel deluxe edtion
Angad: Please provide me your EA email address and Order number.
you: myemailwashere@gmail.com
you: **************
you: 1**************
Angad: Thank you for the requested information.
Angad: Would you mind holding for a minute or two while I look into your issue?
you: k
Angad: Thank you for waiting. I appreciate your patience.
Angad: I have checked your order and found that you are from Israel. And this game will be releasing on 22nd Feb, 2013 in worldwide.
Angad: So you will be able to pre load it from 20th Feb, 2013.
you: but the date in origin
you: it says 1 march 5:01PM
Angad: Okay, if it says in Origin to 1st March, then you will get it on that same date, because some parts of the world this game going to release on 1st March and 7th March.
Angad: Please visit below link for more info :
Angad: https://help.ea.com/article/crysis-3-game-access-technical-product-faqs
you: what
you: what is the point of pre order if ill get it a week from game release?!?!
info: Your chat transcript will be sent to myemailwashere@gmail.com at the end of your chat session.
Angad: The release date are region wise.
Angad: And you will get it on release date and pre load before the release.
you: you mean the game in 5 march?
Angad: No, if you are getting release date is 1st March, then you will get pre load before 3 days of releasing date.
you: the release date in my game is 5 march
Angad: If its showing 5th March, then you will get it on the same date as it is releasing region wise.
you: the region release is 22/2/2013 12:00AM
Angad: 22nd Feb release date is for Ireland, Portugal & United Kingdom.
Angad: For Asia region it is latest 7th march.
you: -_- werid becuz in the pre order page i see 2/22/2013 12:00AM not 7march
Angad: It is actually for Europe regions. It is also mentioned in help article(the link I have provided above). Sorry for any disappointment.
info: Your chat transcript will be sent to myemailwashere@gmail.com at the end of your chat session.
you: so why i pay in eruos if im not in europe region
Angad: If you wish I can cancel your order and refund it and then you can purchase it again with the currency available in Origin for purchase.
you: nevermind ill wait
Angad: Alright, is there anything else I can do for you?
you: no thx
Angad: Thank you %^# for contacting EA. I appreciate your time. Have a great day!