Promo code wont work? Read here!

Post » Fri Jun 03, 2011 12:19 am

got my copy today logged in and it said promotion code was not found, please fix ASAP
User avatar
michael flanigan
 
Posts: 3449
Joined: Thu Jun 14, 2007 2:33 pm

Post » Thu Jun 02, 2011 10:48 pm

i have redeemed my promo code,but the code was blank.
Your purchase transaction was received. The status of your transaction is shown below: blank blank blank.....
User avatar
Janeth Valenzuela Castelo
 
Posts: 3411
Joined: Wed Jun 21, 2006 3:03 am

Post » Thu Jun 02, 2011 6:23 pm

Same here.. Registrable but without any successfulness
User avatar
Kitana Lucas
 
Posts: 3421
Joined: Sat Aug 12, 2006 1:24 pm

Post » Thu Jun 02, 2011 11:03 pm

I put in the password and got a confirming email...the code read only 3 icons, one was a ","...seriously? This is sad, and I had high hopes for this release and I know you guys are working on it, but his should have been done weeks ago. Due to this "setback" a lot of people are going to stay away from multiplayer, and concentrate on single-player, which isn't bad in the slightest from my stand point, but to you guys, it's like you've let us all down...
User avatar
Susan
 
Posts: 3536
Joined: Sun Jun 25, 2006 2:46 am

Post » Thu Jun 02, 2011 11:47 pm

hey tom its kinda late now dude.. im almost level 5 allready.. Nextime your going to sell a Limited edition [which was the only edition] game make sure people get what they pay for expecially when were being charged a 10.00 xbox tax..thanks and have a good day..
User avatar
Sophh
 
Posts: 3381
Joined: Tue Aug 08, 2006 11:58 pm

Post » Fri Jun 03, 2011 8:33 am

it required me to create a new account for some reason my other one wouldnt let me redeem the code is there any way to change my nickname to my original one (since my original nickname was taken by my original account which didnt let me use the code)
User avatar
Tanika O'Connell
 
Posts: 3412
Joined: Fri Jan 26, 2007 1:34 am

Post » Thu Jun 02, 2011 7:41 pm

cool, I've been having this problem.
User avatar
NIloufar Emporio
 
Posts: 3366
Joined: Tue Dec 19, 2006 6:18 pm

Post » Fri Jun 03, 2011 6:28 am

its an option under the gamesas button in the multiplayer menu in-game

that should bring you to the correct page
User avatar
Valerie Marie
 
Posts: 3451
Joined: Wed Aug 15, 2007 10:29 am

Post » Thu Jun 02, 2011 6:34 pm

I'm in same boat as everyone else - had to create a new userid just to be able to post in the forums - and my promo code isn't be accepted. I've sent emails into Support, but have little hope for a reply based on the lack of usable info on these forums - but wanted to post her on the off chance someone could fix things.

My system specs (which I've turned Crossfire off on due to the bloom pulsing bug in the Crysis 2 code... craziness)

Processor: AMD? Phenom? X4 9650 Quad Core 2.3GHz 4 x 512KB L2 Cache
Alienware P2 Chassis: Alienware? P2 Chassis with AlienIce? 3.0 Video Cooling - Cyborg Green
System Lighting: Alienware? Standard System Lighting - Fusion Red
System Cooling: Alienware? Standard System Cooling
Power Supply: Alienware? 750 Watt Multi-GPU Approved Power Supply
Graphics Processor: Dual 512MB GDDR3 ATI? Radeon? HD 4850 with CrossFire? Technology
Memory: 4GB? Dual Channel DDR2 SDRAM at 800MHz - 4 x 1024MB
Motherboard: Alienware? Approved AMD? 790FX Motherboard
Includes PCI-Express 2.0, BIOS Overclocking Utility, and Support for AMD Phenom Quad-Core Processors

Running Windows 7
User avatar
Benji
 
Posts: 3447
Joined: Tue May 15, 2007 11:58 pm

Post » Fri Jun 03, 2011 5:17 am

WTF! Still not fixed!
User avatar
Setal Vara
 
Posts: 3390
Joined: Thu Nov 16, 2006 1:24 pm

Post » Fri Jun 03, 2011 8:57 am

Tom what's the update on this issue? I'm waiting for the stuff I paid for!!!
User avatar
Anna S
 
Posts: 3408
Joined: Thu Apr 19, 2007 2:13 am

Post » Fri Jun 03, 2011 12:52 am

Hmmm....enter the promo code its accepted but in the MP in game there's nothing there, nothing empty cuz gives me an error...so I pressume is not FIXED yet?
User avatar
Siobhan Thompson
 
Posts: 3443
Joined: Sun Nov 12, 2006 10:40 am

Post » Fri Jun 03, 2011 1:20 am

Ok it's working now it's FIXED.....THX Tom :)
User avatar
Becky Cox
 
Posts: 3389
Joined: Thu Jun 22, 2006 8:38 am

Post » Fri Jun 03, 2011 5:40 am

So its saying my code is currently in use, haven't had a chance to play a single multiplayer match since I bought the game.
User avatar
Melung Chan
 
Posts: 3340
Joined: Sun Jun 24, 2007 4:15 am

Post » Fri Jun 03, 2011 12:52 am

STILL not working for me. It's accepted the code on the site, it even shows it in my Purchase History as purchased 3/22/11. I received the email, but no luck in game.
User avatar
Sudah mati ini Keparat
 
Posts: 3605
Joined: Mon Jul 23, 2007 6:14 pm

Post » Thu Jun 02, 2011 10:54 pm

Mine is screwed up too :\ Everytime I get into a game I play a few rounds then my level resets. and I still have not recieved LE stuff... So I'm stuck at level 1 :'(. At least I'm playing in 3d tho. muahaha
User avatar
c.o.s.m.o
 
Posts: 3419
Joined: Sat Aug 12, 2006 9:21 am

Post » Fri Jun 03, 2011 3:24 am

I was having the same issue as everyone else. I entered the code it took it but there was nothing on my account in game. I have looked every where for a response then I noticed something my name on mycrisis.com is my email, and for some reason in game my name is just my screen name. I logged out of the game and logged back in typing my full email and as soon as I did all my stuff from pre-ordered started popping up to tell me I had gotten it.
I only made one account but for some reason I have 2 accounts so I suggest everyone check your details on the site against your in game details. Hope this helps!
User avatar
k a t e
 
Posts: 3378
Joined: Fri Jan 19, 2007 9:00 am

Post » Thu Jun 02, 2011 5:02 pm

It still won't take my code. I've tried every solution I've come across, but none of them work.
User avatar
MatthewJontully
 
Posts: 3517
Joined: Thu Mar 08, 2007 9:33 am

Post » Fri Jun 03, 2011 4:46 am

I was able to redeem mine successfully. I was already rank 9, and it increased me to rank 10. :)
User avatar
Manny(BAKE)
 
Posts: 3407
Joined: Thu Oct 25, 2007 9:14 am

Post » Fri Jun 03, 2011 12:35 am

Hey guys.

This happened to me as well. But I was a retard for not figuring this out.

IF YOU USED A CERTAIN EMAIL AND PASSWORD TO LOGIN INTO gamesas.COM/LIMITEDEDITON AND THE REDEEM CODE ACTIVATED BUT "NOTHING HAPPENED" PLEASE MAKE SURE YOU'RE USING THE SAME EMAIL/PASSWORD TO LOGIN INTO THE GAME SO YOUR STUFF CAN BE THERE.

I was using a different email on the website on which I activated it on and in game.

Its all working for me now.
User avatar
Prue
 
Posts: 3425
Joined: Sun Feb 11, 2007 4:27 am

Post » Fri Jun 03, 2011 12:48 am

Thanks heaps you guys good work cant wait:):)
User avatar
D LOpez
 
Posts: 3434
Joined: Sat Aug 25, 2007 12:30 pm

Post » Fri Jun 03, 2011 12:43 am

I don't know if this is true, but I feel like all of you haven't actually **** read the limited edition ****.. It says that it grants you BONUS XP to boost you to level five.. It doesn't say it's going to make you a level five.. So if you are a level **** 20 or something, you'll just get the extra XP added on to whatever level you already are.
User avatar
NEGRO
 
Posts: 3398
Joined: Sat Sep 01, 2007 12:14 am

Post » Fri Jun 03, 2011 3:59 am

umm is this fixed yet?
User avatar
Sheila Esmailka
 
Posts: 3404
Joined: Wed Aug 22, 2007 2:31 am

Post » Fri Jun 03, 2011 5:55 am

still getting; the serial number you entered is invalid. contact customer support for more information..
User avatar
Esther Fernandez
 
Posts: 3415
Joined: Wed Sep 27, 2006 11:52 am

Post » Thu Jun 02, 2011 5:30 pm

Ok it's working now it's FIXED.....THX Tom :)
how did you get it to work????
User avatar
Natalie J Webster
 
Posts: 3488
Joined: Tue Jul 25, 2006 1:35 pm

PreviousNext

Return to Crysis