Promo code wont work? Read here!

Post » Fri Jun 03, 2011 3:29 am

Am I the only one getting this "invalid email or password" error? I can't even reach where I am supposed to enter the code.
User avatar
Ricky Meehan
 
Posts: 3364
Joined: Wed Jun 27, 2007 5:42 pm

Post » Fri Jun 03, 2011 8:22 am

it said my promo code was a success, and i got a confirmation email. but where is the download?
User avatar
Juliet
 
Posts: 3440
Joined: Fri Jun 23, 2006 12:49 pm

Post » Fri Jun 03, 2011 4:39 am

Am I the only one getting this "invalid email or password" error? I can't even reach where I am supposed to enter the code.
I'm getting it aswell
User avatar
Svenja Hedrich
 
Posts: 3496
Joined: Mon Apr 23, 2007 3:18 pm

Post » Thu Jun 02, 2011 7:56 pm

Up and WORKING! Thanks for the fix! Also, for it to work, make sure to log out of your profile in game and re log back in and it should show up!!
User avatar
Jacob Phillips
 
Posts: 3430
Joined: Tue Aug 14, 2007 9:46 am

Post » Thu Jun 02, 2011 6:13 pm

I just used CCleaner to wipe my cookies and history from firefox 3.6 and then pur in my LE Code, it said it was successful, so it worked for me.

1. Make sure you put in the dashes xxxx-xxxx-xxxx or if using STEAM use the "Copy to Clipboard" feature on your keys
2. If using the Steam Feature make sure that it is for the LE Bundle not the game key code
3. If still not successful use a program like CCleaner to wipe your Cookies out for you as it is easier than manually deleting and can be more thorough

Doing all this allowed me success, hopefully it will work for you too. Now to see if the multplayer key code error has been fixed :)
User avatar
Project
 
Posts: 3490
Joined: Fri May 04, 2007 7:58 am

Post » Fri Jun 03, 2011 3:09 am

Fixes ain't working because it keeps giving me the invalid email and password BS.

I'd love to at least be able to enter the code once...
User avatar
Crystal Birch
 
Posts: 3416
Joined: Sat Mar 03, 2007 3:34 pm

Post » Fri Jun 03, 2011 1:23 am

It doesn't do anything at all for me. I put in the code, tells me to log in with E-mail while I'm already logged in. Once I log it, it just basically refreshes the log in with E-mail screen. It doesn't even say anything is invalid....
User avatar
Sylvia Luciani
 
Posts: 3380
Joined: Sun Feb 11, 2007 2:31 am

Post » Fri Jun 03, 2011 9:12 am

Anyone know where to download it from when the key does work and you get a confirmation email?
User avatar
Love iz not
 
Posts: 3377
Joined: Sat Aug 25, 2007 8:55 pm

Post » Fri Jun 03, 2011 5:17 am

Dont worry, they wont fix the problem till it shows up on something like FOX news.


This has been an issue since BETA.
User avatar
Kelli Wolfe
 
Posts: 3440
Joined: Thu Aug 23, 2007 7:09 am

Post » Thu Jun 02, 2011 5:15 pm

Working for me.

I cleaned/deleted my cookies cache. Then logged into the game again and got a Steam prompt that my LE centent was being downloaded. Then once in the game you can see and access your level 5 customization options. All promised content has been downloaded.

Also got an email from IGN/GameSpy about a $0.00 purchase for the LE content further confirming the transaction.

Thanks!

Now if I they can make it so I don't have to re-type my CD key everytime I go into multiplayer, that would be GREAT!
User avatar
Saul C
 
Posts: 3405
Joined: Wed Oct 17, 2007 12:41 pm

Post » Fri Jun 03, 2011 1:46 am

deleted the cookies but still getting that my email or password is invalid even tho I'm signed into the website
User avatar
Big mike
 
Posts: 3423
Joined: Fri Sep 21, 2007 6:38 pm

Post » Fri Jun 03, 2011 1:08 am

I got mine to work, it gave me the extra bonuses...and then I entered a game and lost everything. What the hell. Come on guys, did you test out your key system BEFORE release?
User avatar
willow
 
Posts: 3414
Joined: Wed Jul 26, 2006 9:43 pm

Post » Fri Jun 03, 2011 3:19 am

Still invalid email or password.........
User avatar
Daramis McGee
 
Posts: 3378
Joined: Mon Sep 03, 2007 10:47 am

Post » Thu Jun 02, 2011 7:20 pm

Still invalid email or password.........

^^^^^^^^^^^^
User avatar
Katie Pollard
 
Posts: 3460
Joined: Thu Nov 09, 2006 11:23 pm

Post » Fri Jun 03, 2011 5:48 am

Can we get some sort of ETA, I would like to play multiplayer.
User avatar
Campbell
 
Posts: 3262
Joined: Tue Jun 05, 2007 8:54 am

Post » Fri Jun 03, 2011 5:02 am

i thought i was the only one who had experience that my code dont work. anyway thanks for the response. i hope this will get resolved soon
User avatar
Laura Wilson
 
Posts: 3445
Joined: Thu Oct 05, 2006 3:57 pm

Post » Fri Jun 03, 2011 5:00 am

I simply cant seem to find the place to enter the promo code
User avatar
lydia nekongo
 
Posts: 3403
Joined: Wed Jul 19, 2006 1:04 pm

Post » Fri Jun 03, 2011 9:23 am

I cant even get to the spot to enter the code...
I log into MY ACCOUNT here and it says im logged in but when I go to /limited edition it asks me to log in (even though it shows im logged in). So when I try to enter the information again it says login failed or some BS.

Can I enter the code in Crysis2 game? Or do I ahve to wait for this to get worked out?
User avatar
Chris Duncan
 
Posts: 3471
Joined: Sun Jun 24, 2007 2:31 am

Post » Thu Jun 02, 2011 8:48 pm

I cant even get to the spot to enter the code...
I log into MY ACCOUNT here and it says im logged in but when I go to /limited edition it asks me to log in (even though it shows im logged in). So when I try to enter the information again it says login failed or some BS.

Can I enter the code in Crysis2 game? Or do I ahve to wait for this to get worked out?


The invalid email error I've been getting sounds just like that and nope you can't do anything in game. If it were in game, half the issues probably wouldn't be happening.
User avatar
Shannon Lockwood
 
Posts: 3373
Joined: Wed Aug 08, 2007 12:38 pm

Post » Fri Jun 03, 2011 4:14 am

I cant even get to the spot to enter the code...
I log into MY ACCOUNT here and it says im logged in but when I go to /limited edition it asks me to log in (even though it shows im logged in). So when I try to enter the information again it says login failed or some BS.

Can I enter the code in Crysis2 game? Or do I ahve to wait for this to get worked out?


The invalid email error I've been getting sounds just like that and nope you can't do anything in game. If it were in game, half the issues probably wouldn't be happening.

Thanks for the reply.
I just used CCLEANER and cleaned out all cookies and internet crap and still gives same error (says im logged in but still asks for my info).

Come on Crytek... fix this please (:
User avatar
xx_Jess_xx
 
Posts: 3371
Joined: Thu Nov 30, 2006 12:01 pm

Post » Thu Jun 02, 2011 5:40 pm

has anyone had a similar issue to this: I created a gamesas account, redeemed the limited edition stuff, went to play the game and then it told me my cd-key was in use whenever i went to play multi-player. BUT it let me customize a class and such it just wouldn't let me play. So frustrated i signed out and went for a drive to pick up something came back and tried again. So now i can sign in and it will prompt me to enter my key if i try to play multiplayer , so i enter it and it no longer prompts me about my limited edition unlocks. the Unlocks are GONE, but it will now let me play the game in multiplayer.

Anyone had a similar issue? and if anyone has please post a response, thankyou for your time
User avatar
Umpyre Records
 
Posts: 3436
Joined: Tue Nov 13, 2007 4:19 pm

Post » Fri Jun 03, 2011 2:05 am

How about fixing the issue that states that my serial key is already in use?

Been waiting forever to play this game and now that it's finally released, I can't even enjoy multiplayer.
User avatar
Eilidh Brian
 
Posts: 3504
Joined: Mon Jun 19, 2006 10:45 am

Post » Fri Jun 03, 2011 8:07 am

I'm about to go back in and see if it kept my bonus content.

But you need to enter the shorter of the 2 codes Steam give you.

In multiplayer...click on "gamesas" it will close the game and take you to this website. then enter your code and click "redeem". then go back into the game...

--------------------------------------------------------
Image
Image
-------------------------------------
i7 950 OC'd @ 4.15Ghz
12Gb Corsair Dominator UC'd to 1402MHz
2-Way Sli GTX 470 (synced)
OC the twin 470 cards to:
Processor Clock - 1510 (!)
Memory Clock - 1820 (!)
30in HP Monitor @ (2560x1600)
User avatar
Michael Russ
 
Posts: 3380
Joined: Thu Jul 05, 2007 3:33 am

Post » Thu Jun 02, 2011 10:46 pm

tried at first with no dashes, says code not found.

tried it again with dashes in between this time, said code success.

Try dashes and in all caps.
User avatar
TOYA toys
 
Posts: 3455
Joined: Sat Jan 13, 2007 4:22 am

Post » Fri Jun 03, 2011 2:39 am

Well I still have my bonus content, Lvl 5 and everything.

2 problems still remain
1. I need to re-enter my CD key everytime I enter multiplayer.
2. When I try to join a server is says my "serial code is in use"
3. WTF!

Image
Image
-------------------------------------
i7 950 OC'd @ 4.15Ghz
12Gb Corsair Dominator UC'd to 1402MHz
2-Way Sli GTX 470 (synced)
OC the twin 470 cards to:
Processor Clock - 1510 (!)
Memory Clock - 1820 (!)
30in HP Monitor @ (2560x1600)
User avatar
Ann Church
 
Posts: 3450
Joined: Sat Jul 29, 2006 7:41 pm

PreviousNext

Return to Crysis