Promo code wont work? Read here!

Post » Thu Jun 02, 2011 11:24 pm

After one month and it still doesn't work...

Dam you really **** on your fans.....
User avatar
Flutterby
 
Posts: 3379
Joined: Mon Sep 25, 2006 11:28 am

Post » Fri Jun 03, 2011 6:48 am

Is this another pc only problem or is it a multi platform issue? Because it's still telling me to log in after I have logged in. Very annoying.
User avatar
Kit Marsden
 
Posts: 3467
Joined: Thu Jul 19, 2007 2:19 pm

Post » Fri Jun 03, 2011 4:01 am

Still waiting, come on guys !! Please!! You make a killer game, fixing the promo code shouldn't be all that gard ,...RIGHT?
User avatar
Kat Lehmann
 
Posts: 3409
Joined: Tue Jun 27, 2006 6:24 am

Post » Fri Jun 03, 2011 3:01 am

I just bought this game...
Its been out a while now, so I figured most bugs would have been fixed.
What are you guys doing?
Why are these issues not fixed yet?
User avatar
Marta Wolko
 
Posts: 3383
Joined: Mon Aug 28, 2006 6:51 am

Post » Fri Jun 03, 2011 7:28 am

*sigh* - this is getting ridiculous

I've given up all hope of redeeming the code on this account which I created during the demo (due to the 'you must be logged in...' error)

Out of curiosity, I made a second account today with a different email. Lo-and-behold, the redeem code page worked fine on that account. I logged out of that account and back onto this one and the redeem code page worked.

Obviously I entered the code with this account logged in and it was in fact redeemed on the other account. Strangely enough, the transaction shows up when logged in on either account (with the same transaction details as well)

I talked to EA support and got a new code, but I'm hesitant to use it until I'm sure the same thing won't happen again

This is seriously infuriating. Can I at least have a makeshift solution like deleting this account and getting the email/username of the newer account changed to those of this account (seeing as I cannot delete the account and recreate a new one with the same details...).

After reading this I also tried the same thing, creating a new account lets me see the redeem code page. I didn't enter in my code though, instead I deleted cookies and active logins and stuff, then coming back to the page in the new account.

Using the new account right after clearing cookies and stuff works, then logging out and logging into this account also works. Using this account right after clearing cookies and stuff doesn't show the redeem code page.

For some reason the redeem code page doesn't work for this account, the one I want to use it on, but it only works on the new account.

Please fix, it's been more than a month and I'm really starting to lose confidence in Crytek.
User avatar
jason worrell
 
Posts: 3345
Joined: Sat May 19, 2007 12:26 am

Post » Thu Jun 02, 2011 7:59 pm

I just bought this game...
Its been out a while now, so I figured most bugs would have been fixed.
What are you guys doing?
Why are these issues not fixed yet?

Ha ha ha. Clearly nothing. That or they don't know how to fix it.

I can't wait for the day when we regress to where games/things were released when they were ready.

I miss those days.
User avatar
Susan Elizabeth
 
Posts: 3420
Joined: Sat Oct 21, 2006 4:35 pm

Post » Fri Jun 03, 2011 5:34 am

I've redeemed my limited edition code but it hasn't taken effect.
Please help.
User avatar
Jamie Lee
 
Posts: 3415
Joined: Sun Jun 17, 2007 9:15 am

Post » Thu Jun 02, 2011 10:12 pm

Crytek, will we ever get the extra content of the limited edition, for which we have paid?

I have received a confirmation mail, but the additional content is not available on my game account.
Slowly but surely I'm losing my patience.
User avatar
Jason White
 
Posts: 3531
Joined: Fri Jul 27, 2007 12:54 pm

Post » Thu Jun 02, 2011 6:10 pm

This is the last time I get anything fromCrytek!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
User avatar
Averielle Garcia
 
Posts: 3491
Joined: Fri Aug 24, 2007 3:41 pm

Post » Fri Jun 03, 2011 5:29 am

It's hard to believe that they are "trying hard" to solve the problem. It's been like a month and we just receive quick answers that doesn't help much. At the EA costumers support they told me "enter in this link, save as favorite and check it every couple of days", I'm checking it every couple of weeks! When I saved it as favorites it was on the 55th page. Now we got 91 pages of complaining, and maybe only two replies from Cry-Tom.
Really guys, you're loosing money. After all these things, I doubt most of people here will buy your next game.
User avatar
Georgia Fullalove
 
Posts: 3390
Joined: Mon Nov 06, 2006 11:48 pm

Post » Fri Jun 03, 2011 2:26 am

Well I demanded a $10 refund from EA, and they actually gave it to me.
User avatar
Georgine Lee
 
Posts: 3353
Joined: Wed Oct 04, 2006 11:50 am

Post » Thu Jun 02, 2011 9:01 pm

Well I demanded a $10 refund from EA, and they actually gave it to me.

Ha ha ha. What are you going to do with that? Buy some hats for tf2? XD
User avatar
Rob Davidson
 
Posts: 3422
Joined: Thu Aug 02, 2007 2:52 am

Post » Fri Jun 03, 2011 9:32 am

dosent work :((((((((((((
User avatar
Soku Nyorah
 
Posts: 3413
Joined: Tue Oct 17, 2006 1:25 pm

Post » Fri Jun 03, 2011 1:57 am

I heard that the promo stuff is connected with the email-address. Unfortunately, I redeemed my stuff with the old account, but it never showed up ingame and I couldn't log in.
So I made a new account and now I can't get the stuff. (Probably the stuff wouldn't work anyway)

But if the stuff is really connected with the email, then I would like a possibility to change the email-address of my account. I searched trough the user control panel and there's no chanve to change the email, although I can change my password and so on...
User avatar
MR.BIGG
 
Posts: 3373
Joined: Sat Sep 08, 2007 7:51 am

Post » Thu Jun 02, 2011 6:37 pm

I bought the limited edition today and I cant access the promo stuff. I tryed the stuff Cry-Tom tells us to do, but it still doesn't work.
I'll start playing now, I hope that atleast the game will be working......
User avatar
Daramis McGee
 
Posts: 3378
Joined: Mon Sep 03, 2007 10:47 am

Post » Thu Jun 02, 2011 11:29 pm

I activated my redeem code,i enter multiplayer it says i unlocked limited edition bonuses and i became rank 7 from rank 5 i also unlocked other limited edition bonuses but when i join match i become level 5 again and i don't unlock other limited edition bonuses and lastly when i return to the lobby i unlocked limited edition bonuses and i became rank 7 from rank 5 i also unlocked other limited edition bonuses
User avatar
Flesh Tunnel
 
Posts: 3409
Joined: Mon Sep 18, 2006 7:43 pm

Post » Fri Jun 03, 2011 3:32 am

This is ridiculous the promo code doesn't work, and now Amazon is selling the game at 45$? I bought this game for 70$ for my new PC and this code still isn't working?

What a waste. Me, and most of these people on this thread must to be offered some kind of compensation. This is unacceptable.
User avatar
Sunny Under
 
Posts: 3368
Joined: Wed Apr 11, 2007 5:31 pm

Post » Fri Jun 03, 2011 2:05 am

Ah I see that the 45$ is the normal copy of Crysis 2. Not the limited edition, but I could've easily bought the regular copy of the game and saved myself the trouble
User avatar
ezra
 
Posts: 3510
Joined: Sun Aug 12, 2007 6:40 pm

Post » Thu Jun 02, 2011 10:46 pm

Ah I see that the 45$ is the normal copy of Crysis 2. Not the limited edition, but I could've easily bought the regular copy of the game and saved myself the trouble

Indeed, at first EA gave me no LE/Pre-order code and then when I asked for one it "isn't found" when I enter it (with or without dashes) and the same goes for the second code they sent seeing as the first doesn't work.
User avatar
abi
 
Posts: 3405
Joined: Sat Nov 11, 2006 7:17 am

Post » Fri Jun 03, 2011 5:36 am

Any news for the promo code? It′s been more than a month since Crytek′s last update about the problem and I still can′t type the promo code on the site ("you are not logged in" problem). I would like to have a feedback for the problem, that′s clearly related to the website gamesas database...
User avatar
chinadoll
 
Posts: 3401
Joined: Tue Aug 22, 2006 5:09 am

Post » Fri Jun 03, 2011 9:31 am

I activated my redeem code,i enter multiplayer it says i unlocked limited edition bonuses and i became rank 7 from rank 5 i also unlocked other limited edition bonuses but when i join match i become level 5 again and i don't unlock other limited edition bonuses and lastly when i return to the lobby i unlocked limited edition bonuses and i became rank 7 from rank 5 i also unlocked other limited edition bonuses
I've got the exact same problem.
User avatar
james reed
 
Posts: 3371
Joined: Tue Sep 18, 2007 12:18 am

Post » Fri Jun 03, 2011 5:51 am

promo code for xbox360 wont work either for some reason
User avatar
Nadia Nad
 
Posts: 3391
Joined: Thu Aug 31, 2006 3:17 pm

Post » Thu Jun 02, 2011 10:15 pm

the promo code for xbox360 wont work either for some reason
User avatar
Ryan Lutz
 
Posts: 3465
Joined: Sun Sep 09, 2007 12:39 pm

Post » Thu Jun 02, 2011 10:41 pm

where do i put my LE bundle code
User avatar
Chris Jones
 
Posts: 3435
Joined: Wed May 09, 2007 3:11 am

Post » Thu Jun 02, 2011 6:08 pm

I'm still wonderin why it's working for some people and not for me....I saw the camo-skin often in the killcam lately....And I want to have it. At the beginning I thought "f*** it, I don't care, it's just a skin and a dogtag.", but now that I've seen it, I really wanna have it....
User avatar
JUDY FIGHTS
 
Posts: 3420
Joined: Fri Jun 23, 2006 4:25 am

PreviousNext

Return to Crysis