PSN still down.

Post » Sat Jan 22, 2011 8:21 pm

This has to be PR's worst nightmare.


Agree this is a major problem. I'm hoping Sony comes out with a good excuse as to the amount of time it's taking to get the network back up.
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Naughty not Nice
 
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Post » Sat Jan 22, 2011 10:27 pm

Agree this is a major problem. I'm hoping Sony comes out with a good excuse as to the amount of time it's taking to get the network back up.

I think "laying a new background structure" and "we have hired external experts" both kinda count. Especially if the rumours are true that it's the FBI, and those guys can take a while. :lol:
If they really aim to verify as closely as possible which account data was accessed, it can take a while.
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Mari martnez Martinez
 
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Post » Sat Jan 22, 2011 7:12 pm

I think "laying a new background structure" and "we have hired external experts" both kinda count. Especially if the rumours are true that it's the FBI, and those guys can take a while. :lol:
If they really aim to verify as closely as possible which account data was accessed, it can take a while.


Yeah that'll definitely take a while :biggrin:
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Elle H
 
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Post » Sun Jan 23, 2011 8:57 am

You know I was originally mad because I created my PSN account the very day it broke (although I had the PS3 since it was released), so I was able to create my account but was never able to log in. Now I'm worried about someone stealing my info :cold: Fortunately my name, adress, birthday etc...are all fake so I should be mostly safe :P
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Leonie Connor
 
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Post » Sun Jan 23, 2011 3:48 am

You know I was originally mad because I created my PSN account the very day it broke (although I had the PS3 since it was released), so I was able to create my account but was never able to log in. Now I'm worried about someone stealing my info :cold: Fortunately my name, adress, birthday etc...are all fake so I should be mostly safe :P

You've had a PS3 since day one, and just created an account? The day it went down?
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Claire Mclaughlin
 
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Post » Sun Jan 23, 2011 2:08 am

Does anybody know if they actually have credit card details? And if they've used them already? >.<
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Matt Terry
 
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Post » Sun Jan 23, 2011 1:20 am

You've had a PS3 since day one, and just created an account? The day it went down?


Yes. I only get a decent internet the same week :lol:
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Clea Jamerson
 
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Post » Sun Jan 23, 2011 7:09 am

Is this just being referred to as the "PSN Hack", or has anyone come up with some clever names yet?
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Amber Ably
 
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Post » Sun Jan 23, 2011 12:18 am

Just got a email from playstation.

Pretty much telling me what i already know :confused:
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Stephanie I
 
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Post » Sun Jan 23, 2011 3:12 am

Just got a email from playstation.

Pretty much telling me what i already know :confused:

Anyone not getting these emails because i'm not?
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Alisia Lisha
 
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Post » Sat Jan 22, 2011 8:33 pm

IGN has a new update. A law firm has filed a class action lawsuit against Sony. The plot thickens.
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CArla HOlbert
 
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Post » Sun Jan 23, 2011 2:45 am

IGN has a new update. A law firm has filed a class action lawsuit against Sony. The plot thickens.

The minor break when the Box network was down (Halo something...) led people to do that - you could bet your behind that this would have happened.
Oh, and the other thing... Sony can't send 77 million mails at once - just be patient.
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Silencio
 
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Post » Sun Jan 23, 2011 2:33 am

I'm a bit peeved. I had put my real name and address to my PSN account, in the even that someday, when I buy a PS3, I might *gasp* actually purchase a download-only game - I assumed real name and address would need to be the same as credit card info, which I did not put up, thank goodness.

Odd. About a month ago I received an email to the email account I linked to my PSN. It claimed that Sony was changing some policy about PSN or something and that I needed to log on to accept. Scam, duh. Has anyone had that happen to them?
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Vivien
 
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Post » Sun Jan 23, 2011 1:39 am

Odd. About a month ago I received an email to the email account I linked to my PSN. It claimed that Sony was changing some policy about PSN or something and that I needed to log on to accept. Scam, duh. Has anyone had that happen to them?

You would need to log on on your PS3, that's what they meant. That's regularly done to assure you still comply, in most cases because of some new feature in the firmware that has to be put down in the EULA. No scam involved if they didn't want you to enter stuff on your PC. ^_^
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Keeley Stevens
 
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Post » Sat Jan 22, 2011 9:29 pm

Anyone not getting these emails because i'm not?

They do have 77 million emails to send, it might take a while to get to you.
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Gwen
 
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Post » Sat Jan 22, 2011 7:45 pm

What about this lawsuit? I don't think it was filed by anyone it was filed by a law firm.
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Scarlet Devil
 
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Post » Sat Jan 22, 2011 5:51 pm

I was registered with real name + credit card info. :(

I would have appreciated them just being up front right from the start. I have to admit I'm a little worried about the credit card stuff.

And from that time line they said it was gonna be a week or so from today right?

On the upside I'm playing a bunch of 1 player games I never touched. AC: Brotherhood why did you sit on my shelf for so long?
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Natalie Harvey
 
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Post » Sat Jan 22, 2011 9:31 pm

http://www.gameinformer.com/b/news/archive/2011/04/27/psn-security-breach-could-cost-sony-billions.aspx

That doesn't bode well for Sony and if something were to happen to Sony the company where they would be irrepairably damaged by this I hope the pirates too suffer equal justice.
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Tiff Clark
 
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Post » Sun Jan 23, 2011 4:09 am

What about this lawsuit? I don't think it was filed by anyone it was filed by a law firm.


I linked this earlier in the thread: http://www.escapistmagazine.com/news/view/109578-U-S-Senator-Blasts-Sony-for-Keeping-Breach-Secret

I haven't heard anything about a lawsuit yet but I am sure it isn't far behind. Sony seriously dropped the ball on this one, in my opinion.
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Makenna Nomad
 
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Post » Sun Jan 23, 2011 2:48 am

I linked this earlier in the thread: http://www.escapistmagazine.com/news/view/109578-U-S-Senator-Blasts-Sony-for-Keeping-Breach-Secret

I haven't heard anything about a lawsuit yet but I am sure it isn't far behind. Sony seriously dropped the ball on this one, in my opinion.

The lawsuit is new. It's on IGN's homepage.
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R.I.P
 
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Post » Sun Jan 23, 2011 7:33 am

You would need to log on on your PS3, that's what they meant. That's regularly done to assure you still comply, in most cases because of some new feature in the firmware that has to be put down in the EULA. No scam involved if they didn't want you to enter stuff on your PC. ^_^

But it was one of those "log on to your account using the weblink in this email" and the site didn't have "psn" or "playstation" anywhere in the url. And I don't have a PS3, I have a PSP.

--------

I've been reading in the news over the past few years about hackers getting into bank info and government servers and the like. I guess digital sales data is now a plump target for identity thieves and the like. =/
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мistrєss
 
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Post » Sun Jan 23, 2011 7:26 am

I bet Geohotz is is having the best laugh of his life.
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Jessica Lloyd
 
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Post » Sat Jan 22, 2011 11:52 pm

A lawsuit won't solve the bigger problem which is hacking and Piracy. All the lawsuit will do is get damages and that will hurt Sony's chances to recover from this. Sony isn't a saint by any means but who forced them to shut down in the 1st place, yup you guessed it hackers and pirates, they are the real culprits in this mess.
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Nancy RIP
 
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Post » Sun Jan 23, 2011 7:15 am

Uh, no. If you have inherently flawed client security connecting to an insecure network that doesn't validate input, it is *your* fault when people exploit that. It's like handing somebody a loaded gun with a hair trigger and whining when they accidentally shoot you - it's your own fault.
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Nick Jase Mason
 
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Post » Sun Jan 23, 2011 10:18 am

A lawsuit won't solve the bigger problem which is hacking and Piracy. All the lawsuit will do is get damages and that will hurt Sony's chances to recover from this. Sony isn't a saint by any means but who forced them to shut down in the 1st place, yup you guessed it hackers and pirates, they are the real culprits in this mess.

I don't think this has to do with piracy at all. That's chump change compared to what a malicious person could do with credit card info and personal information. Pirates don't even make money from pirating, right? They don't charge for the pirated game. I don't see this as anything different from when hackers steal card info from retail stores or bank accounts.

Sony has been really poor with PR, and I think that is hurting their customer relations the most. They're as obfuscating as Japan was about that Daichii reactor in the first weeks after the tsunami. Is the reactor okay or isn't it? Is it leaking or isn't it? How much is it leaking? Are the cooling rods overheating or not? Not a great way to reassure people.
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!beef
 
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