I bought "Bundle of 15 Lunchboxes (Fallout Shelter)" and didn't get any in game.
Previously i bought 2 Mr. Handys and 2 "Bundle of 5 Lunchboxes (Fallout Shelter)" and there were no problems with getting those items in game.
I bought "Bundle of 15 Lunchboxes (Fallout Shelter)" and didn't get any in game.
Previously i bought 2 Mr. Handys and 2 "Bundle of 5 Lunchboxes (Fallout Shelter)" and there were no problems with getting those items in game.
Any advises? How can I get content I paid for?
If the lunchboxes are not applying, you will need to reach out to the customer support for the Google Play store.
Google Play Support Forums
https://productforums.google.com/forum/#!forum/play
Google Play Support Line
https://support.google.com/googleplay/answer/6179357?hl=en
At this moment i had only 1 issue with content i bought.
So followed http://www.gamesas.com/topic/1531034-didnt-get-lunchboxes-i-bought/?p=24248032 yesterday and requested refund for that package just to buy it again.
Earlier today I decided to buy a 5-pack Lunchbox set, bought some a few days before with no problems so I didn't expect any this time. Go to open my boxes and see no lunches but five Mr. Handy instead. Kind of annoying, but the fault could've been mine, might have clicked the wrong item to buy. Go back to the shop and 100% completely chose the Lunchbox option, even triple verified before submitting 'BUY' and again checking when the Google payment window popped up. It said 5 lunchboxes - $3.99, looks good this time with no mistake on my part. Lo and behold, 5 more Mr, Handy. WTF?! To make absolutely sure I went and tried it again (that's 3 times I tried to buy the 5-pack Lunchbox) and the same error. This is just terrible. Not cool Bethesda.
My account to the game is tied to the email I used to register this account here. Either give me the Lunchboxes I bought +compensation if you want further purchases from me in the future, or just give me a refund back.
Sorry to hear that happened.Because the purchases are tied to the Google Play storefront, you'll need to reach out directly to their support team.
https://support.google.com/googleplay