Working on someone's computer. It was a mess. It was running at 100% cpu constantly... super bad. But I did lots of scans with different tools and cleaned it up.
The problem is that all the documents (.txt, .docx, .xlsx .jpg, basically everything but shortcuts) had a strange file extension when it arrived... All the documents end in .dpkwdwf... like "IMG_1915.JPG.dpkwdwf" or "resume.DOC.dpkwdwf."
I finally discovered this was due to a CryptoWall virus (or whatever the technical term is) and they encrypted all the files for ransom.
So, what do I do now? I'm guessing nobody's found a way to decrypt the files without paying the ransom? As I said, I cleaned the computer as best as I know how... is that virus still active (maybe hidden) somewhere, or would you think that it's safe now?