If you are with Gameservers.com, you will need to submit a support ticket, and they will change this info for you. Please make sure you request the line of code EXACTLY, and then rConnect will work.
+rcon_startserver port:9010 pass:xxxxx +http_password xxxxxx +http_startserver port:64001
The pass:xxxxxx can be what you want it too be, just remember what it is. Your web signin password to your cPanel for the server will be the http_password xxxxxxx
If you have access to the autoexec file for your server, you can manually add this yourself. This does work, I have a stable connection to my server and kick/ban works.
I hope you can understand my explaination, and good luck admining your server!!