I'm pissed off as hell about this game not working correctly. I don't have any desire to wait for a patch. I just want a refund, I bought through steam. Anyone had any success recovering their money back?

-Z

nope it's STEAM's policy not to issue refunds after release. Because someone could Download it then burn it, then get a refund so they essentially just got it for free while screwing over STEAM.

What about it isn't working for you? The game works great for me and I run it at Ultra high quality.

Refunds only work if you bought the game by mistake.

I saw some post on the Steam forums of people claiming they got refunds for this game. I submitted a ticket but I am not extremely hopeful for any sort of real resolution.

If you could calm down a little and describe what problem(s) you are having others may be more willing to help, than you coming in demanding a refund for a game that you bought on your own free will, nobody forced you to buy the game.

There are some fixes out there that do work, and since you posted in the PC section I can only assume that you are on PC.

there is no fix for the game crashing, or quick saves not working.

the d3d9 only helped performance, game still crashes randomly.

if my game refuses to run, does that not dictate a refund?

"nobody forced you to buy the game"

also, nobody told me it was broken as [censored].

its the equivalence of buying a light bulb and it not working, or buying a car that only goes 5 miles before the transmission blows.

pure rip off, and we all have a right to be pissed about it.

No, it doesn't. It's highly likely that something is wrong with your machine instead of the game. It's probably something as simple as a component driver not running the way it was supposed to. You can't expect Bethesda or any game developer to take responsibility for the integrity of every computer component on the market.

Like I said to OP, if you want or need help, then YOU NEED TO CALM DOWN FIRST!!! then explain calmly what the problem is in detail. Ranting will get you nowhere and certainly NOT get you any help, it will however get this thread locked though and nobody gets help.
The choice is yours, do you want help or not.

uh, its actually highly likely its the game thats at fault, unless 40%(if not more) of the community have faulty pc's?

are you seriously gonna ignore that dozens of threads complaining and say oh its just my pc.

its quite obvious it has nothing to do with my pc. Quad oc'd to 3.4 liquid cooled, two gtx 260's in sli, vista 64, 4 gb ram, overclocked as well, two WD's in sli raid 0, 1 ssd, ample power for everything

or my xp 32 system, alot more meager, but still refuses to play the game.

all im getting at, is its without a doubt not my computers problem.

Agreed, ive had only the launcher crash, and had to reevaluate the one steam file. And its fine. The game itsself hasnt crashed once, in 9hrs+ of gameplay. The only issue ive had was with auto/qucik saves. As well as some funky cowboy repeater glitching in vats.

This is on a

win7 x64 professional
X58 chipset gigabyte MB
6gig DDR3 Corsair Memory
5870 ATI HIS video Card
SB fatality


Its either a file needs to be reacquired or you might have other software problems (drivers) (maleware etc) or hard ware problems (over heating). SLI can be troublesum, i know ive had both Crossfired 4850, and slied 8800. Thats why i went to a single fast GPU. Now of course i could be totally wrong and it is the game. But just saying i want a refund and not stating whats going on , is getting a little crazy.

How can you possibly conclude that 40% of the community is having trouble with this game? Even if 40% of the people on these forums are having trouble with the game, that is not necessarily representative of the whole of people who have purchased this game.



It's not necessarily just YOUR PC. It could be a common component between all of you. When Battlefield: Bad Company 2 came out, I had just purchased my ATI 5870 card. The game was constantly crashing on me even though I probably had one of the best cards available at the time. The blame was entirely with ATI's crappy catalyst version 10.2. Pretty much the entire ATI community within the BFBC2 community was having the same problem. As soon as I installed 10.3 1 week after release, the problem was gone.



Just because your PC is qualified to run the game doesn't mean it can't have driver issues. See above. In most of the posts I've read thus far about problems, people have said that their Nividia cards were to blame.



Could be the same problem or an even bigger one.



I'm afraid that is impossible to conclude at this time.

my computer walks all over yours and back without breaking a sweat.

and not stating whats going on?

ive made it abundantly clear, the game randomly crashes, randomly freezes, and quick saves dont work.
hly do
this isnt locked to just PC's, its got plenty of the same problems on consoles as well.

Well, the OP has the same problem as me, and has the exact same rig as me. Problem being that the lagfix improved the overall smoothness and stable FPS, but it didnt properly fix the NPC lag. It did improve, but its still there. For example: those legion guys in Nipton, when they all face my way my FPS gets cut down to 30-40FPS while im normally running around on 60-70. Hell when I start fighting em, i'm dipping into them 20's

System:
Phenom II X4 955 @ 3.2
Gigabyte GTX460 1GB
4 Gigs of RAM
W7 64-bit ultimate

barrettsfloyd, any ideas?

How can someone with such a badass computer know so little about how they operate?

I guess parents are giving their kids nicer computers than ever.

So what constitutes a refund? Should no one be eligible regardless of their issue? What about the people who bought the game and can't even get the game to load?

I understand it's difficult to return a product that contains sensitive information such as key codes but isn't it the responsibility of the company to eat these types of losses when a product is defective?

I'm personally going to give them a week. If I can't even load the game at that point then I am going to try as hard as I can to get a refund, either through the store or bethesda..

OUCH!!!! :goodjob:

There are a few threads with fixes for issues like quicksaves and the such. There are ways to fix the game ourselves without waiting for a patch. Try a few out, and see if they work. Also completely unlikely that Steam will give a refund, its just how they are.

The muscle of your rig is irrelevant too. I've already explained that. If you aren't aware of this obvious truth, yet you own such a nice computer...

I find it amusing how you want help, yet insult or talk down to anyone willing to give it.

For instance you say , my computer walks all over you. "clap clap clap" what a way to make a friend. This isnt to get your I-ego stroked, we are trying to find whats wrong.

Then someone comments on your rude reply, and you call he/she a "boy"

Im done with this thread. Ill help mature people.

My system

Intel core 2 quad processor 9650
Nvidia GTX 470
6gigs ddr2 ram
1 terabyte hard drive + 500 gig hard drive
Win 7 home premium 64 bit

Having problems with quick save/autosave? problem easily solved, don't use it!!! Manual save works wonders, I haven't lost a single save this way. If you plan on relying on autosaves/quicksaves don't come crying to us that you lost x amount of hours gameplay when you've been warned about not using a hard save.

Having a problem crashing? Post your DX Diag then.

However with the way that this thread has gone so far I highly doubt you will get many people who truly want to help you now.

There is an old saying that goes, " You catch more flies with honey, than vinegar". You should try it sometime, it helps.

^ what he said.

Funny how there are people who are having no problems. If it's the game that is causing the freezing it would happen 100 % of the time on all computers. Just because you have a great PC spec wise really doesn’t mean anything. I would be willing to bet if you had a clean system (just o/s, drivers, and games which is how I run my gaming pc) and copied that .dll file everything would be fine. Also just because you can install and play game A just fine, doesn’t mean you can install and play game B just fine. Just is just a fact of using a PC. Troubleshooting and configuring your system is a fact of life as a PC gamer, and if you can’t accept that I suggest you sell that gaming PC and go buy the consoles.

Just go give you an example a couple weeks ago when NBA 2k11 came out all kinds of people were complaining because graphically it wasn’t on par with consoles and it ran like crap on high powered machines. It took me 2 weeks of tinkering with the config file and experimenting but now many people have used my settings to get the game to run great (no stuttering) and now it blows away the console version graphically because options were disabled by default in the config file.

This happens all the time. It has been happening since the days of MS-DOS, and will always be this way. Now you have a huge community of gamers who are willing to help you figure out resolutions for the issues you are experiencing. If you calm down I am sure they would do everything in their power to resolve your issues. If not then like before I suggest either you wait for a patch or turn in your gaming PC because this won’t be the last time you will see this as a PC gamer.

I have just deleted a lot of rude post that were flaming other members. Please keep this discussion constructive and without rude posts.

You might have a point, if F3 didn't work perfectly for me without having to jump through any hoops, as well as countless other games. Personally, I'm happy enough with the game to want to keep it, but people have a right to a refund. The stuttering, crashes, and game save eating are widespread enough to acknowledge without blaming the victims. None of the other software I use crashes on a regular basis. You shouldn't have to read though pages of forums to apply wacky fixes just to get a game functioning properly. You shouldn't have to keep your computer in some zen like state of perfection to maintain stability. You also shouldn't have to settle for lost functionality as a workaround. Alpha and beta testing exist for a reason. If someone is selling it, it should just work, as advertised. Otherwise, they should give you back your money.