The product is defective. The best way to be heard is by speaking with your wallet. Return the game as defective to wherever you made your purchase. If they fix it, then great, buy the game again, a game that works. If not, you should not have to pay for this. This game is the not the product that was advertised.

Well i wouldnt call it defective. It does have problems and there gonna get fixed besides if u return it your not gonna get a full refund since the game is open. Every game has problems thats why a patch is coming.

The game is so far unplayable for many users - to me that makes the product defective - it may run partially, but if it's not playable what have you purchased? An expensive demo? Or a coaster?

It doesn't matter if the game is opened or not. A store's policy is not above a product that doesn't work. For instance, if you go to a store with a policy of not returning opened items - that does not give them any right to sell products that don't work. If you go to a hardware store and buy a vacuum that doesn't work, they are legally obligated to "repair damages" (give you a working product or return your money) even if they have some "policy" about the fact that you opened the product. Of course you opened it, you were working on the assumption that the product would be in working order. Legally, a store's "policy" doesn't mean anything believe it or not.

I guess my real point here is when do these problems stop? Games seem to be getting more and more glitchy. Before we were all hooked up to the net there were no "patches" for console games. The games came (sometimes with a few glitches) basically as finished products. I don't think that's too much to expect.

Well i wish you luck with getting your money back. Im not saying the game is perfect i cant get back into the strip cause of a glitch. Since fallout 3 had problems of course FNV is gonna have problems as well

Thanks, I hope your game gets fixed soon. I got a full refund from GameStop this morning...

jeez dude! Calm down. a patch will be coming soon

Perfectly calm. Just expressing an opinion.

Not returning it.The game is too great for me to return just for the bugs.

THANK YOU!!!! It's that simple people. We rely too much on patch fixes and with a company like them, that aint gonna cut it. Fallout3 GOTY is basiclly unplayable. The frame rate in the PITT expantion part of the game is so low that I had to shut it down and store it on my "Never play again" shelf. They never patched Fallout3, heck, they never even responded to the hordes of people complaining. Silence, thats their response to a faulty product.

"a patch will be coming soon"? The F'ing game hasn't been out a week yet and thats your answer! It's the same F'ing engine as Fallout3! If they would have fixed the virtual train wreck that was that game to begin with, they wouldn't be crapping their pants to get patches out to every corner of the world to fix a game that sould be go to go PREMIER WEEK!!!!! OMG, quit being a tool, grow a set and join the side of the lowly consumer who keeps these tards in business WITH OUR MONEY!!!! GOOD GOD!!! I'm going to go play battle field 2.

I totally agree with you on this... honestly everything is like this now... I don't care what you spend your hard-earned on it won't be worth half what you paid for it.. quality went away years ago and has not been back since....


a sign of the times perhaps...?

so what's next???

I believe I already know....

FALLOUT!!!

lol

M

i absolutely agree that this product is defective. compare it to another product you might buy. lets say you bought a monitor and it only worked 25% of the time, constant flickering, bad color, you would call it defective. post release patches are for errors, glitches, and technical issues. these are issues that render the game unplayable. game breaking issues. here's some examples of what im talking about, and these are not issue im band wagon stealing, they are from my game experience(about 18 hours in)


-after doing multiple missions for the NCR and a lot of hours spent building notariety with this faction, i was shot at by a group of ~8 NCR troups at Helios one and another location i cant recall the name(it was right next to the Allied facility.) now, what should i do? not shoot back and obviously die, or fight back and kill them and destroy the notarity i spent hours building? this is a game breaker. this is not a glitch, this is a error in story line tree programming.

-inventory that i give to Ed-E randomly falling out and causing me to lose it. i dont like grinding for no reason.

-inconsistant weapon damgae. i.e. varment rifle with a mod scope is more effective then a .50 cal sniper rifle at ~500 meters

-huge delay in VATS activation

etc, etc, etc. dont feel like writing more, waste of my time at this point and its all been said.

The point is though... A patch shouldn't be coming. You buy something, you at least should be able to actually play it without the constant fear that the game is going to shut down or break, preventing you from completiting it.

While I appreciate the direction you are taking, it is not up to the retailer to model the condition of the game but in fact it is the designer at hand. Your vacuum anology is rather hole-ridden in the fact that if it was faulty the retailer provide a guarantee or servicing availability which is to in fact cover any problems the customer experiences - these at most are because said items are expensive i.e televisions/machines/electronics. After all say Dyson package their vacuum off, once the retailer i.e Comet/Currys/what-have-you have purchased it to retail it is under their juridiction and not Dysons -to a degree.

Games have not and never have fallen under that policy, in being a little naive you could say the patching system is your guarantee. The reason that game retailers employ a no return policy on opened games, from my opinion, is in fact that these retailers would have to go to excruiciatingly time-consuming approaches to ensure that the game you have returned is in fact still under the rights of re-selling. Of course it is pretty naive to say that PS3/Xbox360 games have been altered but PC games undergo mods that the majority of users won't know how to return the game back to it's originality thus breaking the policy of being able to re-sell it. Please note I am fully aware that there is a major distinction between pre-owned and returning a game full-value, basically the customer buying the pre-owned game has to be aware that someone else has used it.

The opinion your taking of game retailers, or retailers in general if I have understood you correctly, is superficial - business is too cut-throat to accept losses and major losses at that to simply decree that they will return any item to ensure their customer is happy. Obviously the item in question is the primary factor, for example you can return clothing within 28 days where I stay and that is most likely because clothing is easy to accept and re-sell under the condition that it is still in good condition. Basically the retailer would check it and accept it back if it still matches the same item in their stock. Think of it this way, why can't you return underwear to stores.

Your grievance is well-understood but mis-directed, it is in fact the developers of F:NV that you should be crying foul of, not the retailer.

Reno

Reno, I hear what your saying, but there are a couple points I would like to make. First, regardless of whether it's convenient or good business for a retailer to return your money for a defective product it is their legal obligation (yes, I am a lawyer). No matter how nicely it works out for their business plan, they can not refuse to "make right" or "repair damages" for selling a defective product.

Sure you can't return underwear for the reason of not liking it after you've worn it, but you can return it if you open the package and it's torn to shreds.

Lastly, the only way to affect a developer is through the retailer. The retailer gets a defective product returned and they in return send it back to the developer who then pays them back for the defective product. There is no other way to reach the wallet of a developer. How else? Writing an annoyed letter?

I have been reading about the patch's released in Europe, everyone there seems to think the patch made things worse. They say there beta testing the patches for us in the US. Im pretty sure that means they put the patch out in Europe, then read the boards to find more bugs. Its the cheapest way to test something. Im fine with it if we end up with a working game on the ps3. As for patches for fallout3, im not 100% sure but I thought there was a ps3 patch for it? I never had major problems with 3, freeze here and there, frame per second drops. Even with these two issues, I still played the crap out of it and loved it. So if they can get vegas to run at least that good I will be very very happy! However, can not play the game right now.

Im not going to play through something thats not completed. Followers are a big part of the game for me, and they do not work!

NO NO NO not every game has problems on release I have played plenty of games that have never had a single issue. If this was not a single player console (for me) game I could understand a few glitches here and there but they should have had plenty of time to test this game BEFORE release!!!!!!!!

STUPID POLL! & you really need to keep it to ya self if ya dont want [censored] given to ya mate...

its a find game, yes bugs but so MOH was the worst game for 2010 so dont think you know what your saying is true.

No one is giving me a problem. It's not a stupid poll. MOH may svck, so what? What's your point? It still worked. FONV doesn't actually work for many people. There's a difference there if you can understand it.

Well said. I agree we gotta hit them in the pocket book because I'm as annoying as they come and I haven't gotten a response lol

What a stupid response. We are NOT talking about small glitches. 2 hrs, 4 crashes = unplayable. Can't even get past the first quest without complete system failure. Maybe your copy works just fine, thats great... Go play it and leave the rest of us with real problems with the game, to voice our concerns. If you paid 100 buck for a product that is so messed up that YOU CAN'T USE IT, don't you think you would complain too? Or do you not think much? You don't come off as a thinker. The issue is it's the same with Oblivion and Fallout3... They never fixed thoses games and they didn't make it right with New Vegas. Plus, why is MOH even part of this conversation? This is about quality control not game play or plot. Go read a book and get that old brain working. Remember, gaming isn't just for drop outs, stoners and kids anymore. AWESOME POLL!!!!!!!!!! MATE!!!!

Some [censored] really devoted fan tried to call me out on Bethesda's blog for saying I returned the game due to game-breaking glitches. Well today I see he's been posting in here about how he's mad his game doesn't work! Awwwww....I can't believe people.

Glad you made a statement. Did you have any trouble returning the game for a full refund?

Returning the game is a stupid idea, since the store most likely give u a full refund and it'll just get resold at a second hand price. Bethesda already has your cash when u first bought it. It doesn't matter to them now if u return it.

I'm hopeful that it'll be patched and sorted soon. Until then i'm just gonna deal with it. To me it aint a gamebreaker

I'm glad you're still enjoying the game, however, Bethesda does actually have to pay for defective product if they are returned by the retailer. If it is just resold at a second hand price at the retail level then the retailer won't buy additional copies of the game for future sales.

In either case, I have my money back, which is actually a key point in returning the game.

Actually I've read some other posts on other sites where a lot of people had claimed to have returned the game. Seems to be what the consumer with any self respect is doing. Expect more and you'll get more. Go along with poor products and that's what you'll continue to receive.