So I recently ordered a pc from ibuypower and I received my order. Inside was my paid for Crysis 2. However, after installing it I found that my serial key inside the box was invalid. If anyone can offer me some assistance or if I can be emailed a new serial key?

I assume you're talking about the multiplayer key? I don't know if this still works but try swapping to singleplayer from the menu, then go back to multiplayer and try again.

My key didn't work at first either and this is how I fixed it 4 months ago.

I'm talking about the key where I have to enter the second I run the game.

I go to Computer and click on Crysis 2. A little window pops up and I click play. Then it takes me to the product activation page where I was supposed to enter the key that was given. But the key inside the box that was given was invalid...

After entering the key that I was given inside the box and checking it over and over countless times to make sure I didn't type anything in wrong, I click next and I get a message error saying:

"The serial number you entered is invalid. Customer support for more information."

Please, I spent 60 dollars on this game and I'm not even going to be able to access the menu screen? This is so frustrating.

Contact support

Hi,

I have the same problem - for almost a month now. I purchased the game through gamesas.com and was provided with a licence key. Dowloaded it, copy & pasted the key (so no typos possible) and it told me my key was invalid. I used the support form 4 times, never received any answers from Crytek. I contacted Electronic Arts, they replied that they could not help and that I needed to contact Crytek. I have emailed Crytek on all email addresses I could find (incl. copyright@crytek.com etc) - no answer whatsoever. I found out that Crytek really is using the direct2drive.com service to deliver the game. I opened a ticket at their support website on July 15th. No answer and the ticket still is in "open" status.

I am totally frustrated now as they have debited my credit card already. Nobody talks to me -> it is so unprofessional. Please, can anybody help or proivde me with a contact telephone number or email address?

many thanks Markus