This is where ROLEPLAYING comes in. As someone so eloquently posted above, Agnis is resigned to her fate, as being the fort's caregiver for whomever takes it. This is her lot in life and she's accepted it.
That is called role playing- creating a scenario from the scripted event you are given.
This guy has no imagination and expects the game to write the story for him- that's not roleplaying, that's just going from point A to point B and doing what the game tells you to do.
Heh. So, it doesn't matter if anyone never reacts to anything or if anything you're doing doesn't change anything in the world, just use your imagination... yeah, right. I agree that people lack imagination for video games nowadays, but not for these reasons. It's funny, Bethesda loose a lot of time and money into voice acting or radiant AI, which is not necessary at all. Why do you need NPCs to go on with their lives when you're in a dungeon killing monsters? Why do you need to see them sitting for hours in the tavern only to go sit in the temple for some other hours? Does it matter that an NPC stands still all day long or does the same walk pattern? He's there when you need him, and it's irrelevant what he does after you leave. But it doesn't really mean he's ALWAYS standing there, just use your imagination. It's way better than witnessing his underwhelming routine and AI, much better than something which comes off cheap. Like voice acting, voice acting only limits the number of dialogues and the complexity of the quests, and that's where imagination also comes. Do you need to hear some awkward acting? Do you need to hear someone ask you to do a quest while using telepathy to give you the missing information? THAT is a problem.
The Agnis bit is also a problem. In Skyrim, the world barely ever reacts to anything you do. The world is beautifully designed and all but is lifeless. You do a quest, and the moment you finish a quest it's as if nothing happened. Thing is, it's part of the fun of playing video game RPGs, to see the consequences of your actions. Yes people lack imagination nowadays, but that's not where the imagination should be handy, not to fix or complete things, but for unnecessary things like voice acting or radiant AI. You're not missing on anything if you read dialogue or if someone doesn't stands still in 3 different places instead of 1, but you sure are missing something if that voice acting takes complexity out, or if the world doesn't even react in any way to what you do. He's much right on this aspect. Someone asks you to do something in Skyrim, and they cut the quests short. You need to deliver an item to someone, but instead of the NPC being glad for what you did and rewarding you, it's the guy you're giving the item to who does so. You return to the quest giver, but since the quest is now "complete" in your quest-log, the person will act as if nothing happened. You could just add a line of dialogue, like in the case of Agnis. But add all these lines of dialogues, and it becomes time consuming and expensive when you record people acting them. It may sound like nitpicking, but add all these little bits together, and the world really feels oblivious to you. You talk to someone, get a quest, finish the quest and that's it. In Morrowind for example, there were no "quests". What I mean, is what you had to do was written in your journal as you talked to NPCs, there were no "quest complete" messages, you were the one to do what you wanted with your quest, the one who deemed the quest complete when you wanted to. Skyrim works too much, even more than Oblivion on the whole quest-log thing. You start a quest, finish it and that's all. Next one. And the world of Skyrim is designed around that. It's not about how the world reacts to you do, but simply what you do.
If that problem the Escapist guy lifted isn't a problem but just him lacking imagination, why are we even playing games? We could very well imagine anything we wanted the way we wanted and that'd be all cool. The imagination bit should be about design choices, not to fill up the lack of content or flaws. I think one of the worst offenders is the Windhelm murder quest. The barmaid at the tavern gets killed, but outside of the quest, the people you need to talk for the quest (and even then there's like 1 or 2 who reacts about it), no one reacts about that. WORSE, after the quest is all done and I get my "quest completed" message, I go talk to the owner and guess what she tells me? "Don't worry about Susanna, she's only flirty for the tips". What are you talking about?!?! She's [censored] dead! Why don't you get another barmaid? Why aren't you devasted your young employee got mercilessly killed? Why no one of the usual clients talk as if nothing happened? Yet some dude told me about how it is terrible that a killer was on the loose and killing young girls. What the hell? And that's not all! For the quest, you get the killer while's he's attempting to kill another girl, the girl, you know, running and screaming for help. You kill the bastard, but she reacts as if nothing happened! No "gosh I thought I was done for", nothing. No one even did came for her help. No one commented on witnessing a near-murder. Just total indifference to you both saving a life and killing the one who is probably behind all these murders. And then the moment you get the "quest completed" message, not a single person will comment about this event anymore. Windhelm never had any killer on the loose, the tavern lacks a barmaid but that's not because she was killed by a maniac, there just never where any barmaid in the first place.
It's like, Skyrim is this huge world, but it will always stay that way. There's like only the Stormcloaks/Imperial questline that changes anything, but that's like obligatory. Heck, Whiterun's smith won't even comment on Baalgruf not being jarl anymore, even if she hoped he would recognize her as a blacksmith or anything. A new line of dialogue appears for merchants and such, but that's it. In Morrowind, working for a Great House could make you kill an important person of another Great House for example, working against the others. Being in the mages guild made the Telvanni be not favorable to you for example. People reacted much more to what you do. Even in Oblivion.
Skyrim is an awesome game for sure, awesome as an action/adventure game. But as an RPG, it's the weakest of the series for sure.