» Fri Dec 16, 2011 2:41 am
I also have not received my soudtrack, nor an email saying that it has shipped. I ordered mine November 4th, and have now contacted Direct Song's support twice, since it has been a month with no response, and as of yet I still have received no word as to whether they are processing the orders and such. I was considering ordering the other Elder Scrolls soundtracks off them (as well as the Guild Wars ones), but after this, I doubt I will. Not worth the bother. I know that he is personally signing a bunch, and that takes time, yes, but it should not be that difficult to send out an email, or respond to support tickets, at least to allay fears/questions....
I do like how on the bottom of their support page it says that responses to support tickets are faster than email and are typically replied to within 24 hours...if their support times are faster than email, it looks like it would have been more productive to snail mail them at the rate they answer...