Link: http://pc.incgamers.com/News/26678/unfinished-black-ops-reported-for-government-investigation
Now Bethesda's past history of releases arent exsactly bug free......in short they are often fairly bug ridden and in the case of Oblivion, are still buggy even to this day. If this action in the UK is successful it mighten be good for bethesda if they dont get their act together and test more throughly before releasing. Now I know its a bit harder to make a RPG bug free then an FPS, but this action isnt about not making buggy games, its not supporting and fixes the bugs that are in the game, rather then just ignoring them because you already have the customer's money.
In other words: If you buy a TV buy one of the buttons on that model doesnt work correctly you would be well within your right to send it in for it to be fixed at no charge....how is a buggy game any different?
What are other people thoughts on the matter?