i just bought the GOTY edition and everything installed nicely but when i hit play from the launcher an error message pops up and terminates the program.


this is what it says.

Error signature:

AppName: morrowind.exe
AppVer: 1.6.0.1820
ModName: morrowind.exe
ModVer: 1.6.0.1820
offset: 002b1f11

im running XP SP2, 2.68g RAM, AMD Turion 64 x2 1.61GHz (i know i need to get a new comp), Nvidia 6800

any help would be great. im leaving soon to iraq and would love to have this fixed before i leave.

Let's take a look at your dxdiag report.

Do the following immediately after restarting your system.

Click Start, then Run and type dxdiag into the box and click OK. When the loading bar stops, run the tests on the Display and Sound Pages. Then return to the System Page and click the Save All Information button. Then open file dxdiag.txt which should be on your desktop. Copy and paste the entire thing to another post in this thread.

the TEST Direct3D button was gray

* Direct3D functionality not available. you should verify that the driver is a final version from the hardware manufacturer.
how should i fix this one?

System Information
------------------
Time of this report: 9/3/2009, 21:35:32
Machine name: US-0EAF399015A0
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.090206-1233)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv9000 (RP115UA#ABA)
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: AMD Turion™ 64 X2 Mobile Technology TL-50, MMX, 3DNow (2 CPUs), ~1.6GHz
Memory: 2686MB RAM
Page File: 634MB used, 3940MB available
Windows Dir: C:\WINDOWS.0
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. DirectDraw test results: All tests were successful. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
Sound Tab 1: DirectSound test results: All tests were successful.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory: n/a
Current Mode: 1024 x 768 (32 bit) (1Hz)
Monitor:
Monitor Max Res:
Driver Name: vga.dll
Driver Version: 5.01.2600.0000 (English)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 8/4/2004 05:00:00, 9344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: vga.sys
Mini VDD Date: 8/4/2004 05:00:00, 20992 bytes
Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result: All tests were successful.
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Conexant HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5045&SUBSYS_103C30B7&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDAud.sys
Driver Version: 3.26.0000.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/27/2006 14:44:42, 581632 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 13, 12
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No
Registry: OK
Sound Test Result: All tests were successful.

---------------------
Sound Capture Devices
---------------------
Description: Conexant HD Audio input
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDAud.sys
Driver Version: 3.26.0000.0000 (English)
Driver Attributes: Final Retail
Date and Size: 7/27/2006 14:44:42, 581632 bytes
Cap Flags: 0x41
Format Flags: 0xCCC

Your graphics driver isn't installed. You have a Pavilion 9205? If so, HP doesn't seem to have the driver available on their website. :shakehead: Do you have a recovery disk? You may be able to find it on there.

Your system isn't seeing any video card. Try using the add new hardware control panel to detect and install it. You could also use the disk that came with your Geforce 6800. New drivers are on the nVidia website.

my harddrive had crashed a few weeks ago so i had to buy a new one. didnt have the money for a "genuine" copy of windows, so ive been struggling to get all the updates and drivers i can. its a pavilion dv9000... dont know if thats any different.

IBTL

What did you use to install windows?

one of our COMMO guys burnt me a copy with a key already installed...(ssshhhh). i originaly had vista on my comp before it crashed.