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Suggestion to Beth/Obsidian

Post » Sun Jun 27, 2010 9:57 am

After your patch resolving the savegame issues, the only other issue that's been prevalent is Crash to Desktop (CTD).

in the 12 hours I've played, I've had about 6-8, so it averages to about 1-2 hours of play before a crash. Mayhaps a tool that captures the crash data and then reports it to you directly would help? Your program rarely gives information about the crash (unless you have a log file somewhere) so, I can't provide you any more troubleshooting assistance than to say "it crashed all of a sudden".

When it does crash, it does so at random places/actions, so I've yet to be able to pinpoint something that guarantees a crash. The exe just stops responding and requires CTRL + ALT + DEL to terminate the process before I can get back to my desktop.
User avatar
Robert
 
Posts: 3394
Joined: Sun Sep 02, 2007 5:58 am

Post » Sun Jun 27, 2010 4:46 am

You can get crash logs
here is the way to do it

Right click Computer (My computer for XP people)
Manage in the pop-up dialog box
then look at the photo to find the error report http://goatgroup.org/event_view.png

Spoiler

Fault bucket 2058826160, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: FalloutNV.exe
P2: 1.0.0.240
P3: 4c9808f2
P4: FalloutNV.exe
P5: 1.0.0.240
P6: 4c9808f2
P7: c0000005
P8: 001df464
P9:
P10:

Attached files:
C:\Users\yenrac\AppData\Local\Temp\WERF623.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\yenrac\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_FalloutNV.exe_65386814cf519ce46d91be21ba45c28235dd7ba_07e41a07

anolysis symbol:
Rechecking for solution: 0
Report Id: a556a3c0-dc96-11df-b103-001fbc080afd


C:\Users\yenrac\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_FalloutNV.exe_65386814cf519ce46d91be21ba45c28235dd7ba_07e41a07
Spoiler
Version=1
EventType=APPCRASH
EventTime=129320861431858000
ReportType=2
Consent=1
UploadTime=129320861439688000
ReportIdentifier=a556a3c1-dc96-11df-b103-001fbc080afd
IntegratorReportIdentifier=a556a3c0-dc96-11df-b103-001fbc080afd
WOW64=1
Response.BucketId=2058826160
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/FalloutNV.exe
Sig[1].Name=Application Version
Sig[1].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/1.0.0.240
Sig[2].Name=Application Timestamp
Sig[2].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/4c9808f2
Sig[3].Name=Fault Module Name
Sig[3].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/FalloutNV.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/1.0.0.240
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/4c9808f2
Sig[6].Name=Exception Code
Sig[6].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/001df464
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/0a9e372d3b4ad19135b953a78882e789
UI[2]=d:\program files (x86)\steam\steamapps\common\fallout new vegas\FalloutNV.exe
UI[3]=FalloutNV has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=d:\program files (x86)\steam\steamapps\common\fallout new vegas\FalloutNV.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll
LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\syswow64\GDI32.dll
LoadedModule[12]=C:\Windows\syswow64\USER32.dll
LoadedModule[13]=C:\Windows\syswow64\LPK.dll
LoadedModule[14]=C:\Windows\syswow64\USP10.dll
LoadedModule[15]=d:\program files (x86)\steam\steamapps\common\fallout new vegas\d3d9.dll
LoadedModule[16]=C:\Windows\system32\XINPUT1_3.dll
LoadedModule[17]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[18]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[19]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[20]=C:\Windows\syswow64\ole32.dll
LoadedModule[21]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[22]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[23]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[24]=d:\program files (x86)\steam\steamapps\common\fallout new vegas\steam_api.dll
LoadedModule[25]=C:\Windows\system32\WSOCK32.dll
LoadedModule[26]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[27]=C:\Windows\syswow64\NSI.dll
LoadedModule[28]=C:\Windows\system32\d3dx9_38.dll
LoadedModule[29]=C:\Windows\system32\DINPUT8.dll
LoadedModule[30]=C:\Windows\system32\WINMM.dll
LoadedModule[31]=C:\Windows\system32\DSOUND.dll
LoadedModule[32]=C:\Windows\system32\POWRPROF.dll
LoadedModule[33]=d:\program files (x86)\steam\steamapps\common\fallout new vegas\binkw32.dll
LoadedModule[34]=d:\program files (x86)\steam\steamapps\common\fallout new vegas\libvorbisfile.dll
LoadedModule[35]=d:\program files (x86)\steam\steamapps\common\fallout new vegas\libvorbis.dll
LoadedModule[36]=C:\Windows\system32\apphelp.dll
LoadedModule[37]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[38]=C:\Windows\system32\USERENV.dll
LoadedModule[39]=C:\Windows\system32\profapi.dll
LoadedModule[40]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[41]=C:\Windows\system32\MPR.dll
LoadedModule[42]=C:\Windows\AppPatch\AcGenral.DLL
LoadedModule[43]=C:\Windows\system32\UxTheme.dll
LoadedModule[44]=C:\Windows\system32\samcli.dll
LoadedModule[45]=C:\Windows\system32\MSACM32.dll
LoadedModule[46]=C:\Windows\system32\VERSION.dll
LoadedModule[47]=C:\Windows\system32\sfc.dll
LoadedModule[48]=C:\Windows\system32\sfc_os.DLL
LoadedModule[49]=C:\Windows\system32\dwmapi.dll
LoadedModule[50]=C:\Windows\syswow64\urlmon.dll
LoadedModule[51]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[52]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[53]=C:\Windows\syswow64\iertutil.dll
LoadedModule[54]=C:\Windows\AppPatch\AcXtrnal.DLL
LoadedModule[55]=C:\Windows\system32\SHUNIMPL.DLL
LoadedModule[56]=C:\Windows\system32\SortWindows6Compat.dll
LoadedModule[57]=C:\Windows\system32\IMM32.DLL
LoadedModule[58]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[59]=D:\Program Files (x86)\Steam\GameOverlayRenderer.dll
LoadedModule[60]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[61]=C:\Windows\system32\rsaenh.dll
LoadedModule[62]=D:\Program Files (x86)\Steam\steamclient.dll
LoadedModule[63]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[64]=D:\Program Files (x86)\Steam\tier0_s.dll
LoadedModule[65]=D:\Program Files (x86)\Steam\vstdlib_s.dll
LoadedModule[66]=C:\Windows\system32\iphlpapi.dll
LoadedModule[67]=C:\Windows\system32\WINNSI.DLL
LoadedModule[68]=C:\Windows\system32\Secur32.dll
LoadedModule[69]=C:\Windows\syswow64\psapi.dll
LoadedModule[70]=D:\Program Files (x86)\Steam\steam.dll
LoadedModule[71]=d:\program files (x86)\steam\DbgHelp.dll
LoadedModule[72]=D:\Program Files (x86)\Steam\CSERHelper.dll
LoadedModule[73]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[74]=C:\Windows\system32\HID.DLL
LoadedModule[75]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[76]=C:\Windows\System32\MMDevApi.dll
LoadedModule[77]=C:\Windows\System32\PROPSYS.dll
LoadedModule[78]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[79]=C:\Windows\system32\d3d9.dll
LoadedModule[80]=C:\Windows\system32\d3d8thk.dll
LoadedModule[81]=C:\Windows\system32\nvd3dum.dll
LoadedModule[82]=C:\Windows\system32\nvapi.dll
LoadedModule[83]=C:\Windows\SysWOW64\quartz.dll
LoadedModule[84]=C:\Windows\SysWOW64\devenum.dll
LoadedModule[85]=C:\Windows\system32\DShowRdpFilter.dll
LoadedModule[86]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[87]=C:\Windows\system32\WINSTA.dll
LoadedModule[88]=C:\Windows\system32\slc.dll
LoadedModule[89]=C:\Program Files (x86)\K-Lite Codec Pack\Filters\MP4Splitter.ax
LoadedModule[90]=C:\Program Files (x86)\K-Lite Codec Pack\Filters\RealMediaSplitter.ax
LoadedModule[91]=C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\CLRMSplitter.ax
LoadedModule[92]=C:\Program Files (x86)\K-Lite Codec Pack\Filters\FLVSplitter.ax
LoadedModule[93]=C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\clm4splt.ax
LoadedModule[94]=C:\Program Files (x86)\K-Lite Codec Pack\ffdshow\ffdshow.ax
LoadedModule[95]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[96]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\COMCTL32.dll
LoadedModule[97]=C:\Windows\system32\DINPUT.dll
LoadedModule[98]=C:\Windows\system32\msdmo.dll
LoadedModule[99]=C:\Windows\SysWOW64\qasf.dll
LoadedModule[100]=C:\Windows\SysWOW64\mp3dmod.dll
LoadedModule[101]=C:\Windows\system32\mfplat.DLL
LoadedModule[102]=C:\Windows\system32\AVRT.dll
LoadedModule[103]=C:\Windows\SysWOW64\l3codeca.acm
LoadedModule[104]=C:\Windows\SysWOW64\msmpeg2adec.dll
LoadedModule[105]=C:\Program Files (x86)\CyberLink\PowerDVD10\AudioFilter\CLAudWizard.ax
LoadedModule[106]=C:\Program Files (x86)\CyberLink\PowerDVD10\AudioFilter\Claud.ax
LoadedModule[107]=C:\Windows\system32\MSVCP60.dll
LoadedModule[108]=C:\Windows\system32\MSVCIRT.dll
LoadedModule[109]=C:\Program Files (x86)\CyberLink\PowerDVD10\AudioFilter\ComTruSurroundXT.dll
LoadedModule[110]=C:\Windows\system32\wdmaud.drv
LoadedModule[111]=C:\Windows\system32\ksuser.dll
LoadedModule[112]=C:\Windows\system32\msacm32.drv
LoadedModule[113]=C:\Windows\system32\midimap.dll
LoadedModule[114]=C:\Windows\System32\dsdmo.dll
State[0].Key=Transport.DoneStage1
State[0].Value=http://forums.bethsoft.com/index.php?/topic/1126211-suggestion-to-bethobsidian/1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=FalloutNV
AppPath=d:\program files (x86)\steam\steamapps\common\fallout new vegas\FalloutNV.exe

User avatar
Dewayne Quattlebaum
 
Posts: 3529
Joined: Thu Aug 30, 2007 12:29 pm

Post » Sun Jun 27, 2010 8:31 pm

Thanks, I went there, unfortunately on my system information is very sparse (it only says that falloutnv.exe in version 1.1.1.271 crashed in a certain address). I see no option to view more details (Win XP SP3 here). It doesn't say anywhere that any files are attached to the log.

I also found no appropriate log file in the Application Data system directory.
User avatar
DarkGypsy
 
Posts: 3309
Joined: Tue Jan 23, 2007 11:32 am

Post » Sun Jun 27, 2010 5:05 pm

Right click My Computer, Manage, expand Event Viewer, click Application, and double click the crash with the red circle and white X. Click the button with 2 pieces of paper and paste it into notepad
Example:
Spoiler

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 11/1/2010
Time: 8:02:27 PM
User: N/A
Computer: XXXXXX-9E7D24C1
Description:
Faulting application FalloutNV.exe, version 1.1.1.271, faulting module unknown, version 0.0.0.0, fault address 0x06ff96f8.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 46 61 6c ure Fal
0018: 6c 6f 75 74 4e 56 2e 65 loutNV.e
0020: 78 65 20 31 2e 31 2e 31 xe 1.1.1
0028: 2e 32 37 31 20 69 6e 20 .271 in
0030: 75 6e 6b 6e 6f 77 6e 20 unknown
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 36 66 66 39 36 t 06ff96
0050: 66 38 f8


Although it helps more if you just tell them how to recreate the crash or bug so they can patch it. I'm not sure how much these error reports actually help.
User avatar
Rude Gurl
 
Posts: 3425
Joined: Wed Aug 08, 2007 9:17 am

Post » Sun Jun 27, 2010 12:43 pm

Yep, I got a suggestion for Beth/Obsidian as well:


Try dropping the politics, subpar quality assurance, and lack of suffient beta testing.

Why should I (Or anyone else) have to pay to beta test your game.

The bugs in Fallout New Vegas make Fallout 3 (When it was first released) look like a highly polished gem of great value.
User avatar
Hilm Music
 
Posts: 3357
Joined: Wed Jun 06, 2007 9:36 pm
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