Sorry to come off as a Heretic, but Half-Life 1 is still the definitive shooter for me, and I still am madly in love with its mods and the remaining mappers. Valve has far more consistent Q&A and has yet to disappoint me in any way. Their more recent tamperings in the TF2 fanbase have only further improved their public image. I really wish Bethesda were more open towards its fans, like Valve - sure, it's nice to hear some guy on the Bethesda Blog post more about cosplayers and published Bethesda titles than actual happenings at the office or production hints on a new TES game, but overall I think Bethesda should take a page from Valve and find ways to become closer to its community and modder fanbase.
I also want to see that elusive Daggerfall letter-opener that Todd keeps hidden somewhere in the deepest reaches of the office, too. :stare;
Modders seem to be featured pretty frequently on the Blog :shrug:
Valve is certainly a great developer but they have their own faults. How about the
nine years that Team Fortress 2 was delayed. In fact on top of an almost offensively long developement time TF2 shares more than a few things with Duke Nukem Forever: multiple restarts of fairly different looking games (does anyone remember when TF2 had a gritty, realistic atmosphere?), multiple game engines, multiple unveilings with little or no follow up (in the media or on their forums), and vast periods of silence where Valve was unwilling to confirm that the game had been re-shelved.
Then there was the Half Life 2 delay blamed on teh haxors except it appears they simply needed more time. And the initial requirement for Half Life 2 single player to repeatedly connect to Steam for authentication. Heck, the grandiose claims Valve initially made for Steam, which would magically let people on dialups play games at super speeds with no lag.
If you look at any developer you'll find blemishes, and overall Valve is a wonderful developer with a lot of really good positives. However Valve's good image is partially because people are willing to look the other way when these problems come up and partially because they're given more leeway than practically any other developer on the planet. Yes they've largely earned this through solid developement, but I'm sure if Bethesda spent nine
extra years working on a title it would be pretty awesome too.